The FaxFacts Server is a full-featured, easy-to-use fax server system that runs on a dedicated workstation under Windows NT and integrates with all major networks. FaxFacts is an open system that is completely expandable and designed for customization. The base system includes all of the fax utilities most offices need, including broadcast faxing, on-the-fly faxing, status reports, and cover sheet attachments. Add-on modules that further optimize performance can be purchased separately.

FaxFacts Server operates in a client/server environment, consolidating maintenance and control at one or more "server" CPUs. An unlimited number of licensed "client" workstations can access server capabilities from the network. Incoming faxes can be directed to fax mailboxes, local printers, or e-mail. Users can fax directly from their workstation. On the server side, FaxFacts Server software operates from Windows NT, or Windows 2000. On client workstations FaxFacts interfaces with Windows (3.1 or 95), Windows NT or Windows 2000.

What makes FaxFacts Server Unique?

Capability
State-of-the-art hardware creates faxing capabilities beyond the needs of most businesses. That gives you room to grow and with FaxFacts Server system growth is nearly unlimited. While the network/host server limits our competitors, FaxFacts Server can expand by banding together (load sharing) server workstations. Using 2, 4, 8, 12, 16, or 24 line fax boards, you can drive 2 to 96 lines per CPU. This type of capacity can easily drive a total digital system utilizing T1s or E1s.

API Flexibility
Customizing FaxFacts Server is easy because of the Application Programmer Interface. FaxFacts Server was designed to meet your current and future faxing needs. The API opens the door to integration with mainframes, UNIX, DOS, OS/2, Macintosh, and the Internet.

Net Friendly
FaxFacts Server is not an NLM and supports most networks, including Novell, LANtastic, TokenRing, Banyan Vines, and many others. It links TCP/IP workstations to any network or installs directly on the Windows NT or Windows 2000 server.

User Friendly
Operating from a Windows interface, FaxFacts Server uses intuitive icons and dialog boxes that guide you easily through tasks. On-line help is also available at each screen.

Outstanding Features

• Server workstations control as many fax boards as the CPU can accommodate, with up to twelve telephone lines per board.
• Individual phone lines and fax modems are not required at client workstations.
• No COM1 and COM2 limitations.
• A powerful viewer lets users purge, preview, and route faxes before printing them.
• Supports high-performance fax boards.
• Faxes are archived using industry-standard TIFF/F format and others.
• A Log of all inbound and outbound faxes is accessible using xBASE tools.
• Automatic balancing across outbound fax lines eliminates backlog of broadcasts.
• Self-monitoring busy states on all phone lines reduce faxing delays.
• Smart retries -- transmits failed pages only of incomplete faxes; recognizes only.
• User-defined number of redials.
• DID, DTMF, and OCR inbound routing options. ·
• Dedicated line routing based on area code reduces phone costs.
• Status of fax activity available by sender, receiver, and date.

Workstation Software
With FaxFacts Server, client workstations become individual information centers. Outbound faxing to one or more recipients is done in seconds from any application. With the mail merge to fax option you can personalize variables in a mail merge and broadcast it to hundreds of clients. When paired with DID (Direct Inward Dial), FaxFacts Server can be configured to route inbound faxes to specific fax mailboxes instead of one main mailbox.

FaxFacts Broadcast
The high volume, high performance broadcast capabilities of FaxFacts Broadcast are ideal for telemarketing, customer service, product updates, and press releases. When you need to distribute information quickly and to a large number of people, FaxFacts Broadcast provides the solution.

FaxMail / DID Option
The FaxMail component of FaxFacts Server creates a general mailbox where all incoming faxes are deposited. From the mailbox, faxes are manually routed to any number of individual mailboxes. The FaxMail with Direct Inward Dial (DID) add-on option creates personalized mailboxes that receive and store individual faxes. The stored faxes are available anytime, anywhere, and can be secured with a unique password. Users can have faxes delivered to e-mail, a specific printer, a remote fax machine, or another fax mailbox. The DID option also requires special hardware and phone lines.

Fax From Windows
With a few clicks of the mouse, this easy-to-use utility provides outbound faxing from individual workstations. Users on the network can fax documents from any Windows application, add attachments, and attach a cover sheet. Record commonly used fax numbers in the phone book to avoid retyping.

FaxFacts Viewer
The Viewer is used to view, edit, and forward incoming faxes. FaxFacts Viewer is the "sorting" tool for faxes stored in the central mailbox. It's also a design tool for Graphical Cover Sheets.

Graphical Cover Sheet
Replace ASCII restricted cover sheets with easy-to-create Graphical Cover Sheets. This application gives all of your faxes that professional edge with font and graphic enhancements. The dynamic nature of these graphical elements can also produce single page direct mail pieces for broadcast.

Mail Merge to Fax Option
This patented technology is exclusive to Copia's FaxFacts. It's an add-on module that gives a personal touch to large broadcast faxes by creating variable fields for names, addresses, and other information in a document. Specify a data file to define the variables and Mail Merge to Fax will plug them into individual letters and broadcast the results. Mail Merge to Fax operates with any Windows word processor, contact manager, or database package that can perform mail merge operations.

Technicalities

FaxFacts Server operates by creating simple "Fax Send" (.FS) files in the TOSEND directory monitored by FaxFacts Server. The FS files are initially placed in a TOSEND directory on the network file server. You may add up to nine additional TOSEND directories, which are considered in decreasing order of priority. These additional directories may also each be assigned blackout periods so that, for example, their contents are only processed at night or on weekends. FaxFacts Server is designed so that multiple copies of FaxFacts Server running on different CPUs can process the same TOSEND directories. After each FS file has been processed, it is moved either to a SENT or FAIL directory (after the specified number of retries). The FaxFacts Status utility displays each fax processed and defines reasons for failed faxes. Here you can edit fax numbers or names and resubmit failed faxes. All FaxFacts Server actions are logged to a daily report file in dBase format. An add-on FFREPORT utility contains 24 different reports you can run to analyze usage.

Hardware Requirements

A stand-alone workstation running FaxFacts Server requires a Windows NT or Windows 2000 operating system. As part of a network, FaxFacts Server resides on a dedicated CPU running Windows NT or Windows 2000. Client workstations on the network can access FaxFacts Server files with Windows 3.1, Windows 95, Windows NT, or Windows 2000. FaxFacts Server supports Brooktrout, Commetrex, Dialogic, and GammaFax boards. For more information on the different components of FaxFacts Server call Copia's Fax-on-Demand system at 888-332-6742 and request the following documents: 8811 (Workstation), 8807 (Fax Mail), and 8820 (Graphical Cover Sheets). Document 8800 presents an overview of FaxFacts products. Any of these documents can be downloaded to your fax machine.

Please call the sales department at 800-689-8898 if you have any questions, or drop us an e-mail at sales@copia.com

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