The FaxFacts X/Mail extensions for Exchange are designed to serve as a universal outbox for messages routed to persons or groups of persons listed in the Exchange address books and Outlook contacts list. Internet and enterprise e-mail is supported transparently using existing Exchange services.

Most fax servers that integrate with Exchange are implemented as connectors or gateways on the Exchange server. Gateways and connectors are used to send and receive "foreign mail", i.e., any message originating or being delivered outside the Exchange messaging system. That includes fax.

When a message is sent using Exchange, the address type of the message recipient is used to determine how it will be delivered. Messages sent to recipients with address types of SMTP are routed over the Internet Mail Connector. Messages sent to recipients with address types of FAX are routed over the fax gateway or connector. Each recipient in an Exchange address book may have only one address type. That means that the Exchange user must have two address book entries for a person that he communicates with by fax or e-mail.

FaxFacts X/Mail extensions do not use a gateway or connector. FaxFacts X/Mail extensions extend the standard Exchange client by adding the capability to deliver messages by fax. There is no need to specify a separate address type for fax delivery because FaxFacts uses the fax number ALREADY STORED IN THE ADDRESS BOOK entry. Every address book entry already has fields for several phone numbers, including fax and pagers. FaxFacts will use these, if available. Of course, FaxFacts can also use the fax numbers contained in the FAX address-type entries for those entries already set up for Microsoft Fax or other fax servers. That means you only need one address book entry per person no matter how you intend to communicate with them.

Please call the sales department at 800-689-8898 if you have any questions, or drop us an e-mail at sales@copia.com

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