The FaxFacts fax server logs a wealth of information about the calls that it handles. All of this information is stored in industry standard dBASE IV database files. These files are easily read by all major PC database products and reporting packages. So it's easy to incorporate this information into your existing systems to give you the reports you need.

But Copia has made the process even easier by providing a reporting package with 23 standard and 12 special reports. These reports give you a comprehensive analysis of your fax and voice processing transactions. The reports were designed using one of the leading PC report writers - R&R Report Writer from Concentric Systems. And to make your reporting tasks even easier, Copia provides a Windows program that allows you to easily select and group reports for daily, weekly, monthly, quarterly, annual, biweekly, bimonthly, or custom reporting periods. You can print, display, or output your reports to a file for convenient faxing or e-mail.

Any report in the system can be customized and you can design and add your own new, custom reports to the system easily.

If you're looking for completely unattended report generation, Copia provides several examples of command files that make this easy. You can even have the FaxFacts server run the reports for you at the time that you tell it.

Here's a list of just some of the reports available:

Summary Usage By Line gives you a concise view of the number of calls handled by each phone line on your system per day
Line Errors by Phone find out what phone numbers cannot be reached and why
Line Usage by Minutes find out which lines are carrying your heaviest volumes
Line Usage by Pages track line throughput and determine line traffic patterns
Detail Log by Document find out what your most requested documents are
Detail Log by Fax Number track fax delivery by fax number for billing purposes
Voice Mail Usage by Line monitor your voice mail traffic
Line Usage by Line complete view of how your phone lines are used

The reports supply you with complete line usage information including call duration, number of pages sent, dates, line, numbers called, documents missing from your catalog, receiver, and more. You get all of the data you need to monitor costs and capture billing information.

The FaxFacts reporting module puts you in the driver's seat when it comes to designing and running reports. The easy-to-use operator's interface makes running reports a snap. Click a button to select daily, weekly, monthly, or quarterly reports. Set your report dates. Then click on run to start the reports.

FaxFacts helps you with the run dates by showing you when a set of reports was last run. And you can easily set dates by clicking on the pop-up calendar.

Select one of seven standard reporting periods or choose your own report period.

R&R Report Writer is included with the reporting package so you can easily design and add new reports to the system. These reports can be added to the standard reports included in the package so you can use the same front-end to run your custom reports as well as the standard reports.

Please call the sales department at 800-689-8898 if you have any questions, or drop us an e-mail at sales@copia.com

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