Copia has combined the popular X/Mail extensions for Exchange, FF-Convert utility, and FF-Web Uility into Enterprise Extensions. Read on to find out more about each included feature:

The FaxFacts X/Mail extensions for Exchange are designed to serve as a universal outbox for messages routed to persons or groups of persons listed in the Exchange address books and Outlook contacts list. Internet and enterprise e-mail is supported transparently using existing Exchange services.

Most fax servers that integrate with Exchange are implemented as connectors or gateways on the Exchange server. Gateways and connectors are used to send and receive "foreign mail", i.e., any message originating or being delivered outside the Exchange messaging system. That includes fax.

When a message is sent using Exchange, the address type of the message recipient is used to determine how it will be delivered. Messages sent to recipients with address types of SMTP are routed over the Internet Mail Connector. Messages sent to recipients with address types of FAX are routed over the fax gateway or connector. Each recipient in an Exchange address book may have only one address type. That means that the Exchange user must have two address book entries for a person that he communicates with by fax or e-mail.

FaxFacts X/Mail extensions do not use a gateway or connector. FaxFacts X/Mail extensions extend the standard Exchange client by adding the capability to deliver messages by fax. There is no need to specify a separate address type for fax delivery because FaxFacts uses the fax number ALREADY STORED IN THE ADDRESS BOOK entry. Every address book entry already has fields for several phone numbers, including fax and pagers. FaxFacts will use these, if available. Of course, FaxFacts can also use the fax numbers contained in the FAX address-type entries for those entries already set up for Microsoft Fax or other fax servers. That means you only need one address book entry per person no matter how you intend to communicate with them.

FFWEB integrates fax with the World Wide Web by retrieving web documents and converting them to a faxable format. When teamed with FaxFacts Fax-on-Demand software, visitors to your web site can easily download pages to a fax machine. When teamed with FaxFacts Server, pages on a corporate Intranet can be faxed from any workstation. Because web pages by definition are dynamic, callers or web visitors are always receiving real-time documents, the most current information available. Information management becomes easier in the process because one master database manages web pages and documents stored in the Fax-on-Demand image catalog.

FFWEB utilities scan web sites, create scripting files that contain the URL or HTML file name of specific pages, and then automatically allocate a reference number to each file. When a visitor to a web site or caller to Fax on Demand chooses a document number, FFWEB cross references it to a URL site, converts the document to fax format, and delivers it to the keyed fax number. FaxFacts Server performs the actual transmission. Documents are automatically paginated and colors are replaced with grays and black. If FaxFacts is running on the same network as a web server, FFWEB's search engine retrieves HTML documents from the local fileserver. Otherwise, it retrieves pages from the World Wide Web using the URL (Uniform Resource Locator). Frequently requested web documents can be "pre-converted" to fax format and cataloged so they are available to callers more quickly. If you publish this catalog as a menu choice on your Fax-on-Demand system, callers can easily locate the documents they need by phone.

Corporate Intranets can employ FFWEB to keep corporate documents easily accessible to employees for their own use or to fax to clients or support personnel. When FFWEB is used in this way, a permanent Internet connection is not required.

With FFWEB you can also create a form, on a web page, where visitors can request documents from your Fax-on-Demand catalog by entering their name, choosing a document number, and a fax number. These requests are processed by FaxFacts Server, which provides cover sheets and addresses all aspects of transmitting the fax.

FFWEB requires FaxFacts Fax-on-Demand or FaxFacts Server to operate. It is designed to run on a Windows NT or windows 2000 operating system. Implementation of FFWEB is easy, but administration does require someone familiar with Web/HTML issues.

Please call the sales department at 800-689-8898 if you have any questions, or drop us an e-mail at sales@copia.com

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