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Software

If you are having trouble with your FaxFacts system please give our technical support line a call at 630-778-8864. You can also reach them by e-mail at support@copia.com

If you have any questions concerning FaxFacts and do not currently own it, please give our sales staff a call at 800-689-8898. They will be able to answer any questions that you may have.

Hardware

If you are having problems with any hardware you can use these links to their corresponding web site for more information. (Note: This is a partial list)

GammaLink Error Codes

Keeping your business competitive in today's fast-paced global economy requires speedy, reliable and cost-effective communication. Dialogic has the solution. With the GammaLink computer-based fax line, Dialogic gives you the most sophisticated, time-tested fax platform available for fax-based messaging applications. The GammaLink product line offers a wide variety of intelligent, high-performance single- and multi-port fax boards for computer-based applications. These reliable, easy-to-use boards support a broad range of fax traffic, letting you choose the best product to suit your needs. And because Dialogic is also the leading manufacturer of computer-based voice, call-processing and network interface technology, you can combine our boards to create highly integrated messaging solutions. With the Internet's expanding opportunities for cost-saving fax communications, you'll benefit from the Internet capability that's built into every GammaLink fax board. Plus, all Dialogic products are supported by our worldwide technical support and educational programs.

Brooktrout’s TR114 Series of intelligent fax and voice platforms have long been know as the "top of the line" for Computer Telephony applications. With advanced fax and voice features, complete scalability, rock solid reliability, and unparalleled support, it's no wonder why telecommunications and network providers worldwide depend upon our platforms for their most superior, mission critical projects. The TR Series is the platform of choice for advanced applications such as network faxing, broadcast fax services, fax-on-demand, and more. Our boards are supported by over 28 major network fax software providers and are available in models ranging from one analog to 12 digital ports, as well as Direct Inward Dialing (DID) models.

PowerFax M-Series

The PowerFax M-Series, winner of Computer TELEPHONY Magazine's "Editor's Choice" award, redefines the economics of fax servers of all types. Although these intelligent, multiline fax boards are priced at approximately half that of competitive products they offer world-class, market-proven performance. M-Series boards are a snap to install via the GUI-based installation program that automates the installation and configuration process. The M-Series includes the 4- and 8-port analog M-4 and M-8, and the M-T1, the industry's highest-density fax board with 24 ports and an integrated T1 network interface. The M-4 and M-8 are offered with any combination of loop-start or DID trunk interfaces. And all of the M-Series boards include a powerful, '386-class control processor and a large DRAM to dramatically reduce host-PC overhead. The fax modems are implemented on open-architecture Digital Signal Processors (DSPs), allowing simple software upgrades to take advantage of the latest board-level software releases.

You can also give our technical support line a call at 630-778-8864. Again you can also reach them by e-mail at support@copia.com