CopiaFacts Reports
The CopiaFacts Engine logs a wealth of information about the calls
that it handles. Instead of storing this data in a proprietary log
file, all of this information is stored in industry standard dBASE
database files. These files are easily read by all major database
products and reporting packages. So it's easy to incorporate this
information into your existing systems to give you the reports you
need.
Included Reports
Copia has made the process of reporting even easier by providing
a reporting package with 23 standard and 15 special reports. These
reports give you a comprehensive analysis of your fax and voice
processing transactions. The reports were designed using one of
the leading PC report writers - R&R
Report Writer from LiveWare Publishing. And to make your reporting
tasks even easier, Copia allows you to easily select and group reports
for daily, weekly, monthly, quarterly, annual, biweekly, bimonthly,
or custom reporting periods. You can print, display, or output your
reports to a file for convenient faxing or e-mail.
Here's a list of just some of the reports available:
- Summary Usage by Line
- Line Error Report by Phone
- Line Error Report by Status
- Error Summary
- Calls by DID
- Line Usage by Minutes
- Line Usage by Pages
- Line Usage by Call Type
- Detail Log by Date
- Detail Log by Date FOD
- Detail Log by Caller ID
- Detail Log by Call
- Detail Log by Fax Number
- Detail Call Log by Phone
- Usage by Document Group
- Detail Log by Document
- Voice Mail Usage by Line
- Summary by Usage by Date
- Summary by Usage by DID
- Remote Image Update Summary
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- Remote Image Update Detail
- Missing Image Requests
- Detail Log by CSID
- Detail Log by Caller Fax
- Line Usage by Line
- Detail Log by Caller
- Baud Rate Summary
- Baud Rate Detail
- User Summary
- User Detail
- FaxMail by Date
- FaxMail by Sender
- Summary of Group Usage Totals
- FaxMail by CSID
- Broadcast Report Detail by Fax Number
- Broadcast Report Detail
- Broadcast Report Detail
- Broadcast Report Detail Summary
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Customization
Any report in the system can be customized and you can design and
add your own new, custom reports to the system easily. If you're
looking for completely unattended report generation, Copia provides
several examples of command files that make this easy. You can even
have the CopiaFacts engine run the reports for you at the time that
you tell it.
The reports supply you with complete line usage information including
call duration, number of pages sent, dates, line, numbers called,
documents missing from your catalog, receiver, and more. You get
all of the data you need to monitor costs and capture billing information.
The current version of R&R Report
Writer is NOT included with the reporting package, but the older runtime version is, so you can
easily design and add new reports to the system. These reports can
be added to the standard reports included in the package so you
can use the same front-end to run your custom reports as well as
the standard reports.
<< Back to Features
Contact the Copia Sales department
for more information at 800.689.8898 or click
here to request a quote. |
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