CopiaFacts Automates to E-mail and Fax
Las Vegas, NV -- (November 18, 2002) –
Copia International takes message automation another leap forward
with FaxFacts and E-MailFacts, key components in the CopiaFacts
suite of business solutions. First, CopiaFacts puts you in charge
of your message delivery with preferred communications options through
the same server. For example, invoices or purchase orders that are
generated by your SQL server database, or reports generated by your
report writer can then be set-up to automatically be sent off by
either fax or e-mail depending on your customers preferred method
of communication. You have complete control over when, where and
how your message will be delivered.
Secondly, by using “smart retry” technology, CopiaFacts
automatically handles the re-sending of your message by fax if an
e-mail fails or by e-mail if your fax fails. For example, if the
recipients fax machine is in use, not answering, or encounters a
busy signal your message will then be automatically routed to an
alternate e-mail address. This process also works in reverse for
e-mail should an e-mail fail. You can even specify virtually any
number of custom combinations of delays and retries you want. Additionally
you can be notified of the results via e-mail or messaging.
"Since the early 1990's, Copia's FaxFacts software
has set the industry benchmark for fax broadcasting", says
Dorothy Gaden, VP of Marketing for Copia International. "As
such, our customers already know many of the uses of our patented
(#5,715,069) mail merge option and have benefited from more efficient
processing of their order entries, customer notifications, statements
and even invoices from their accounting programs. This saves them
time and money as documents previously had to be printed then faxed
by hand. Now with E-MailFacts, our e-mail broadcasting software,
they can handle the personalization and routing for their customers
that prefer notification by e-mail. The ability to integrate e-mail
delivery options into the mix of messaging automation options creates
room for further cost savings. Additionally, the open architecture
of the CopiaFacts suite allows for integration with a virtually
unlimited number of systems."
"This is probably the most flexible messaging strategy in
the industry. Not only can you specify the date and time your message
should go out, such as 9 A.M the next business day, but you can
specify the format - plain text e-mail, HTML e-mail, PDF or fax.
Combine that with a comprehensive retry strategy that includes alternate
e-mail addresses as well as fax numbers, and there's virtually no
way that your message is not going to reach its target."
About Copia
Founded in 1987, Copia International is an innovator
in the communications solutions software market. Daily, thousands
of customers worldwide use Copia's CopiaFacts software suite of
FaxFacts, VoiceFacts and E-MailFacts to send and receive information
by fax, voice, or e-mail. Copia holds the patents for its one-call
fax retrieval and mail merge-to-fax technology and has offices in
the United States and United Kingdom. www.copia.com
Contact: Dorothy Gaden-Flanagan, 630.388.6903
VP Marketing, dorothy@copia.com
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