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Press Release

FaxFacts now supports HP Digital Senders!

Naperville, IL -- (February 4, 2004) – Copia International announces support for Hewlett-Packard Digital Senders using Copia’s popular FaxFacts fax server software. The HP Digital Sender prepares the document for either e-mail or fax delivery and FaxFacts handles the delivery process, including retries and notifications.

Hewlett-Packard Digital Senders provide a number of options for managing and incorporating color or black and white documents into existing messaging and document management systems. HP Digital Senders turn paper documents into PDF or TIFF images prior to passing them to the FaxFacts for delivery as fax or e-mail. The result is a near-original quality copy of the original document sent quickly and effortlessly. HP Digital Senders also turn HP Jetsend-enabled HP Color LaserJet printers into color copiers.

“Our financial and legal customers are very excited about the addition of support for HP digital senders,” according to Steve Hersee, President of Copia International. “Both industries still rely heavily on hand signed documents and processing thousands of hand signed documents a day takes time. Stand-alone fax machines were still used for faxing of paper documents. These machines did not offer the speed, reliability, retry strategies, or accountability offered with their FaxFacts fax server system used for desktop faxing. Since many of these offices already used HP Digital Senders to send documents as e-mails to their clients, it was natural to harness these existing Digital Senders and add faxing capabilities to them.”

Stand-alone fax machines do not fit into most outbound document management schemes and pose compliance problems with recent regulations like the Sarbanes-Oxley Act, the Telephone Consumer Protection Act (TCPA) or the Health Insurance Portability and Accountability Act (HIPAA), which require total accountability for fax communications. Digital Senders overcome this problem by using highly reliable and accountable FaxFacts message servers to deliver fax and e-mail messages. The delivery process may be completely tracked using database query and update features available in FaxFacts, providing a complete audit trail for management.

HP Digital Sender support is now included with the Enterprise Extensions option package. Current Copia customers should contact Copia’s technical support department at 630.388.6964 for more information on setting up a Digital Sender with your FaxFacts fax server system. For sales inquiries please call the sales department at 800.689.8898 for more information.

About Copia

Founded in 1987, Copia International is an innovator in the communications solutions software market. Daily, thousands of customers worldwide use Copia's CopiaFacts software suite of FaxFacts, VoiceFacts and E-MailFacts to send and receive information by fax, voice, or e-mail. Copia holds the patents for its one-call fax retrieval and mail merge-to-fax technology and has offices in the United States and United Kingdom. www.copia.com

Contact: Dorothy Gaden-Flanagan, 630.388.6903
VP Marketing, dorothy@copia.com

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