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Press Release

X/MAIL For Exchange
Extensions for Exchange that are designed to serve as a universal outbox for messages

Naperville, IL -- December, 1997 -- The FaxFacts X/Mail extensions for Exchange are designed to serve as a universal outbox for messages routed to persons or groups of persons listed in the Exchange address books. Internet and enterprise e-mail is supported transparently using existing Exchange services.

Most fax servers that integrate with Exchange are implemented as connectors or gateways on the Exchange server. Gateways and connectors are used to send and receive "foreign mail", i.e., any message originating or being delivered outside the Exchange messaging system. That includes fax.

When a message is sent using Exchange, the address type of the message recipient is used to determine how it will be delivered. Messages sent to recipients with address types of SMTP are routed over the Internet Mail Connector. Message sent to recipients with address types of FAX are routed over the fax gateway or connector. Each recipient in an Exchange address book may have only one address type. That means that the Exchange user must have two address book entries for a person that he communicates with by fax or e-mail.

FaxFacts X/Mail extensions do not use a gateway or connector. In fact they do not even require Exchange Server so they will run in stand-alone Exchange Settings or in small networks using Microsoft Mail. FaxFacts X/Mail extensions extend the standard Exchange client by adding the capability to deliver messages by e-mail or fax. There is no need to specify a separate address type for fax delivery because FaxFacts uses the fax number ALREADY STORED IN THE ADDRESS BOOK entry. Every address book entry already has fields for several phone numbers, including fax and pagers. FaxFacts will use these, if available. Of course, FaxFacts can also use the fax numbers contained in the FAX address type entries for those entries already set up for Microsoft Fax or other fax servers. That means you only need one address book entry per person no matter how you intend to communicate with them.

After you have composed your message using Exchange and selected the people you want to deliver the message to, you can choose how you want to send the message - e-mail only, fax only, custom which allows multiple delivery methods, or normal (using the Exchange send button). The normal delivery method attempts to deliver the message by fax or e-mail depending upon your order of preference and whether or not the necessary fax number or e-mail address is in the address book entry for the recipient.

Since FaxFacts X/Mail extensions are integrated with the Exchange client they are also available through the Send menu item of Microsoft Office applications. They may also be available through the Send option on other Windows applications depending upon how it was implemented.

Any messages that will be routed through FaxFacts are first placed in a FaxFacts mailbox. A back-end process monitors this mailbox and converts the messages and attachments to fax before handing them off to the FaxFacts server. Since fax messages are processed through a mailbox, the FaxFacts server can be located at any site within the organization that is connected to other sites by Exchange site connectors. This method also makes it possible to receive e-mail over the Internet and have it faxed from the FaxFacts server.

X/Mail price is $995.00 and needs at least one line of FaxFacts broadcast software and our workstation license. For more information including complete pricing or if you wish to order, please call Copia International at 800-689-8898 or 630-778-8898 to speak with a sales professional.

About Copia

Founded in 1987, Copia International is an innovator in the communications solutions software market. Daily, thousands of customers worldwide use Copia's CopiaFacts software suite of FaxFacts, VoiceFacts and E-MailFacts to send and receive information by fax, voice, or e-mail. Copia holds the patents for its one-call fax retrieval and mail merge-to-fax technology and has offices in the United States and United Kingdom. www.copia.com

Contact: Dorothy Gaden-Flanagan, 630.388.6903
VP Marketing, dorothy@copia.com

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