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Press Release

Mega-Faxing for the Masses
Copia's FaxFacts Fax Server now brings the power of T1 and PRI digital communications to network faxing!

Naperville, IL -- September, 1998 -- Not just another pretty fax, Copia's FaxFacts Fax Server now brings the power of T1 and PRI digital communications to network faxing. Large corporations, call centers, and service bureaus will appreciate the ease of high-volume, production faxing that FaxFacts provides. FaxFacts uses Copia International's patented mail merge to fax technology combined with digital transmission to offer reliable, high-performance delivery of thousands of personalized faxes per broadcast.

Copia also provides easy-to-use software to help manage fax broadcast jobs. Each job is assigned an owner, an identifier, and a type such as marketing pieces, product announcements, or whatever you prefer. The job can then be assigned a priority, a recipient list, and delivery time and date. The job administrator can monitor jobs, cancel or pause a job, archive a job, and change job priority. Upon job completion, job owners may be notified by e-mail, job reports may be run, jobs may be archived, and user-defined special processing may be performed. FaxFacts not only makes "fax blasting" possible, but practical, as well.

Lester Telemarketing, a call center in Branford, CT, finds Copia's FaxFacts just the right product for giving their customers' clients personalized faxes. "We sent ten thousand personalized faxes using FaxFacts' mail merge feature", Ed Finch, Lester's Director of Fax Broadcasting, remarked. "I don't know how we would have done it without FaxFacts. Other products we looked at only gave us 2 or 3 fields to work with on the fax itself, with FaxFacts we had unlimited fields.

FaxFacts supports multiple T1 lines per single CPU chassis.

About Copia

Founded in 1987, Copia International is an innovator in the communications solutions software market. Daily, thousands of customers worldwide use Copia's CopiaFacts software suite of FaxFacts, VoiceFacts and E-MailFacts to send and receive information by fax, voice, or e-mail. Copia holds the patents for its one-call fax retrieval and mail merge-to-fax technology and has offices in the United States and United Kingdom. www.copia.com

Contact: Dorothy Gaden-Flanagan, 630.388.6903
VP Marketing, dorothy@copia.com

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