| Introduction |
 | Copyright, Trademarks and Patents |
| Software License |
| Limited Warranty |
| Support and Maintenance |
| Contacting Copia |
| Contacting Technical Support |
| Release Notes |
| Upgrading from Release 7.1 and earlier |
| CopiaFacts Features |
| Fax Broadcasting |
| Voice Broadcasting |
| Sending E-Mail |
| Setting Up for Sending E-Mail |
| Locating the Recipient |
| Mail Relay via ISP |
| Preparing an E-Mail Broadcast |
| Personalizing E-Mail Messages |
| International E-Mail |
| Combining E-Mail and Fax Broadcasts |
| Sending MHTML E-Mail (with embedded images) |
| Signed and Encrypted E-Mail |
| Logging E-Mail Transmissions |
| E-Mail Timeouts |
| Fax to Email |
| Fax-on-Demand |
| Faxing ASCII Files |
| Color Faxing |
| Speech Recognition |
| Using WAV Files |
| Connecting Two Voice Calls |
| Smart Retry |
| Smart Retry Definitions |
| Outcome Classes |
| Retry Delays |
| Partial Retries |
| Document Page Selection |
| Logging Retries |
| Configuring Retry Settings |
| FFMERGE |
| FFMERGE Theory of Operation |
| FFMERGE Outputs |
| FFMERGE Broadcasts |
| FFMERGE Document Template |
| FFMERGE Action Line |
| Starting FFMERGE |
| FFMERGE for Fax-Enabled Applications |
| FFMERGE for Single Faxes |
| FFMERGE and Fax-on-Demand |
| FFMERGE for E-Mail |
| FFMERGE Tips |
| Job Administration |
| Job Administration Features |
| Job Administration Concepts |
| System Job Properties |
| Owner Job Properties |
| Jobtype Job Properties |
| Job Instance Properties |
| Broadcast Types |
| Plain Fax Broadcasts |
| Plain E-Mail Broadcasts |
| Voice Broadcasts |
| Fax Poll Broadcasts |
| Fax and E-Mail Broadcasts (single list column) |
| Fax and E-Mail Broadcasts (two list columns) |
| Job Administration using IVR |
| Standard Job IVR |
| Custom Job IVR |
| Job Reports |
| Document Conversion |
| Converting Documents to Fax Format |
| Supported Document Formats |
| Installing the FFCVRT Print Driver |
| Setting up FFEXTERN for Conversions |
| Specifying Documents for Conversion |
| Using Microsoft Office |
| Using Acrobat and Adobe Reader |
| Using Ghostscript |
| Using Star Office and Open Office |
| Using Internet Explorer |
| Using the Mozilla ActiveX Control |
| Variable Expansion in HTML |
| Configuration and Setup |
| The Do-Not-Send Files |
| Normalized Phone and Fax Numbers |
| Global Do-Not-Send NDX lookup |
| Global Do-Not-Send database lookup |
| User-Specific Do-Not-Send NDX lookup |
| User-Specific Do-Not-Send database lookup |
| NDX Do-Not-Send lookup before broadcast launch |
| The Do-Not-Answer File |
| Using Caller Number and Called Number |
| Line Groups |
| Configuring Retry Settings |
| Graphical Customization |
| Message Queue Interfaces |
| CopiaFacts Recording Studio |
| Introduction to Recording Studio |
| Message Scripts |
| Directory Setup for Recording Studio |
| Infobox files for Recording Studio |
| Recording Studio Messages |
| Starting Recording Studio Operations |
| Operating the Recording Studio |
| Format of List Files for Recording Studio |
| Recording Multiple-Segment Voice Files |
| Moving Files from Working Directories |
| Renaming the Studio Infobox Files |
| CopiaFacts Phrase-Speaking Feature |
| Introduction to Phrase-Speaking |
| Using the CopiaFacts Voice Algorithm Files |
| Creating a voice algorithm |
| Format of the Source Algorithm File |
| Coding the Algorithm |
| Working with non-Integer Values |
| Coding Summary |
| Running FFAMOUNT |
| Customizing CopiaFacts |
| The Send Fax API |
| Examples of FS Files |
| CopiaFacts Scripting |
| Scripting Overview |
| Scripts: implemented in 'Infoboxes' |
| Dividing Scripts into Modules |
| Trapping CopiaFacts Processing States |
| Using Variables in Scripts |
| Getting Variable Values from TouchTones |
| Referencing the Values of Variables |
| Repeating Script Statements |
| Generating a Fax or Email request |
| Other Script Tasks |
| Starting Processing of a Script |
| Testing and Debugging Scripts |
| Infobox Collections |
| Infobox Pre- and Post-Processing |
| Overview |
| Logic Flow |
| FS File Pre-Processing |
| FS File Post_Processing |
| MCF File Post-Receive Processing |
| Using Dynamic Link Libraries |
| General-Purpose DLL calls |
| Access to CopiaFacts Variables |
| The Call Control DLL |
| Calling Conventions |
| DLL startup and Termination |
| Application Support DLL |
| Function Syntax |
| Function Descriptions |
| Error Codes |
| Date Formats |
| Time Formats |
| 'Evaluate' Built-In Functions |
| Format Specifiers |
| Extended CopiaFacts Database Support |
| Introduction to Database Support |
| Getting Started |
| Identifying the Database |
| Opening and Closing Databases |
| Selecting Records |
| BLOB Fields and Large Text Fields |
| Stored Procedures |
| Processing Records |
| Connection Failures |
| Database Timeouts |
| Sample Script |
| Error Codes |
| Using DBF/NDX/CDX Database Files |
| Using CopiaFacts 7.0 with Winfax Pro |
| Programs |
| CopiaFacts Server Engine Program |
| COPIAFACTS Setup |
| COPIAFACTS Call Logging |
| COPIAFACTS Status Screens |
| Options Page |
| Summary Page |
| Queues Page |
| Line Schedules Page |
| FS Counts Page |
| COPIAFACTS Keyboard Functions |
| COPIAFACTS Trace Options |
| COPIAFACTS Debugging Options |
| COPIAFACTS Run-Time Options |
| Windows Applications |
| BTCONF |
| CALLMON |
| CDAUTO |
| CFINFOTIP |
| COPIACONNECT |
| COPIAEDIT |
| COPIAFACTS |
| COPIALOCATE |
| DKDNS |
| EMSETUP |
| FAXPRINT |
| FFASPECT |
| FFBC |
| FFCHANGES |
| FFEXTERN |
| FXCVRT Document Converter PreProcess |
| FXPRINT Fax Printer PostProcess |
| FXPRINT Fax Printer PostReceieve Process |
| FXFDL2FS Special Process |
| FXHPDSS Special Process |
| Custom PreProcess and PostProcess |
| FFEXTERN Conversion Priority |
| FFHWL |
| Adding Capacity |
| Maintenance Renewal |
| Evaluation Items |
| Configuration |
| FFMRGMV |
| FFMRGNT |
| FFPLAY |
| FFPRINT |
| FFREPORT |
| FFSAVE |
| FFTRACE |
| FFVIEWER |
| FFWEB |
| FFWIN |
| JOBADMIN |
| JOBMON |
| JOBCONS |
| JOBREPORT |
| JOBSUM |
| JOBVIEW |
| OMACHECK |
| PHONESIM |
| REMOVEDS |
| SAVEAUTO |
| SERCONF |
| SETUP |
| STARTCOPIA |
| STATUS |
| TRCVIEW |
| VL |
| WBC |
| Command-Line Utilities |
| APPLYGCT |
| CATDBF |
| CFCOLOR |
| CLEARACTIVE |
| COLLECT |
| CVSINGLE |
| CVTIF |
| DELAYNT |
| DELETEOLDER |
| EMTO |
| FAXABLE |
| FFAMOUNT |
| FFBC |
| FFCRCALL |
| FFCRMAPP |
| FFMPT |
| FFSR |
| FILTRDBF |
| FTPUPLOAD |
| G2MPT |
| GCSINGLE |
| GCT2GTT |
| JOBCALL |
| JOBCL |
| JOBDDATA |
| JOBXDATA |
| JOBZIP |
| KILLFF |
| NEXTFS |
| NTREBOOT |
| NTSHUT |
| PIN |
| RUNDATE |
| RUNFAXFACTS |
| RUNVALUE |
| SETCOMMETREXIP |
| SETNULLS |
| SHOWXTREG |
| TIFCAT |
| WHICHCMD |
| WINERR |
| Commands |
| Command Syntax |
| Expansion of Variables |
| Difference between $var_def and $set_var |
| Assigning and using variables |
| Recursive variable definition |
| Precedence of variable expansion |
| Conditional and Loop Commands |
| $if |
| $ife |
| $ifn |
| $ifne |
| $else |
| $elseif |
| $endif |
| Conditional Processing Examples |
| Configuration File [CFG] |
| $active_life |
| $answer_timeout |
| $ascii_font [CFG] |
| $baud_max [CFG] |
| $baud_min [CFG] |
| $bfv_parm |
| $block_spans |
| $callback |
| $company_name |
| $convert_types |
| $country_prefix [CFG] |
| $cpb_parm |
| $dcb_parm |
| $default_profile |
| $dial_limit |
| $dial_tone |
| $display_box |
| $domain_limit |
| $dnis_scan |
| $dtg_parm |
| $email_esender [CFG] |
| $email_from [CFG] |
| $email_localname |
| $email_node_bindnames |
| $email_node_localnames |
| $email_retry_delays [CFG] |
| $email_retry_max [CFG] |
| $email_security |
| $email_settings |
| $environment |
| $exclude_channel |
| $fix_channels |
| $global_tone |
| $global_tone_parms |
| $hangup_tone |
| $isdn_digits |
| $joblog_qname |
| $jobsum_qname |
| $kill_group |
| $line_group |