The following terms are used in connection with Smart Retry:
| Outcome | The outcome of a fax attempt, typically represented by a status code returned from the hardware interface. Each fax attempt has a "dialing outcome" and a "transmission outcome". Transmission of the fax is only attempted if the outcome of the dialing is successful. One-call fax transmissions of course have no dialing outcome, and cannot be retried at all because there is no telephone number to re-dial. |
| Outcome Class | Each possible outcome is assigned a class letter from A to H to indicate that it is a candidate for retry, or the special class letters I for ignore, S for success and Z for failure. The default outcome classes are held internally within the COPIAFACTS program, but a matching external file is provided which can be modified by the System Administrator. To avoid overlapping ranges, some changes have been made to the telephony and fax error numbers between versions 5 and 6 of FaxFacts. The CopiaFacts Configuration File $retry_parms command specifies whether an override file is to be used. |
| Retry Delays | A set of delay specifications used to specify the delay between attempts for a retry class. These delays are normally specified in the CopiaFacts User Profile (.USR) file. For example you could specify that Outcome Class B is to be retried three times at five-minute intervals. |
| Partial Retry | A retry attempt in which the pages sent successfully in previous attempts are skipped. You can specify whether partial retries are to be used or not, and whether they should only be used if a certain proportion of the fax has already been sent. This is specified in the CopiaFacts User Profile. It is also possible to specify a special cover sheet to be sent ahead of a partial retry, since the original cover sheet, being the first page transmitted, will never be re-sent in a partial retry. |
| Full Retry | A retry attempt in which all the pages are re-scheduled for transmission. You can specify that this will always be done if a given time has elapsed since the last retry. |
| Immediate Retry | A retry attempt on the same line and with the same transmission list of documents. The line is held out of use until the delay time (usually only a few seconds) has expired. This processing can only be done on hardware where the dialling and fax transmission are done in separate steps; which currently excludes only Gammalink analog (and PRI-transparent) calls, for which specifying delay-times of less than a minute is not recommended. |
| Deferred Retry | A retry for which the transmission is rescheduled by placing the FS file back in the TOSEND directory. On a heavily loaded system, this may result in the delay period being longer than you have specified. You can also specify that retries are to be placed in a higher or lower priority TOSEND directory, or that a particular line group is to be used for retries. |
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