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Document Conversion Errors

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When a negative value is returned directly by CVSINGLE, for MS-Office or Acrobat/Adobe conversions, it has the following significance:

   -1 Failed to set up shared memory with FFCVRT printer

   -2 Unable to control FFCVRT printer

   -3 Source document not found

   -4 Cannot process PDF (is Acrobat or Acrobat Reader present?)

   -5 Cannot process DOC/RTF (is Word installed?)

   -6 Cannot process XLS (is Excel installed?)

   -7 Cannot process PPT (is Powerpoint installed?)

   -8 Cannot process image (is Windows Imaging installed?)

   -9 Timeout or failure to complete printing to FFCVRT

  -10 Web document not found

  -11 DOC/RTF is neither a valid Word document nor RTF (see below)

  -13 Later version of caller (FFEXTERN or CVSINGLE) needed

  -14 Cannot process with Star Office (is it installed?)

  -15 HTTP or FTP download failed, no document to process

  -17 Cannot determine a conversion method

The following errors are returned from Ghostscript conversions:

   -1 Failed to load the Ghostscript DLL

   -2 Ghostscript DLL does not contain expected functions

   -3 HKLM\Software AFPL Ghostscript 
        and HKLM\Software Aladdin Ghostscript missing

   -4 DLL/Library obtained from Ghostsript registry not found

   -9 Exception in Ghostscript DLL

  -11 Cannot open input file

  -12 Cannot read input file

  -13 Cannot read input file

  -14 Cannot read input file

  -15 Cannot obtain Ghostscript version

  -16 Error while running Ghostscript

  -17 Cannot rotate landscape Ghostscript output

FFTRACE will collect and display/record the above errors in the trace file.

When CVSINGLE is called from FFEXTERN the following additional error codes may be reported:

 -100 No pages converted

 -101 CVSINGLE command line syntax error

 -102 Multiple instances of CVSINGLE detected

 -113 Exception during conversion setup

 -116 Version mismatch, CVSINGLE and FFEXTERN

 -118 Temp folder invalid or missing

 -119 Move from temp folder failed

 -120 Timeout on spawn of CVSINGLE

 -121 Failed to terminate CVSINGLE after timeout

 -122 Unable to monitor CVSINGLE

See also the common fax print driver errors which are reported by FFCVRT.

Document Conversion error -11: By default, CopiaFacts only converts .DOC and .RTF files which either start with the Word 'magic number' or with "{\rtf".  To override this to convert other formats supported by Word, add a value "OverrideDocCheck=1" to the [FXCVRT] section in COPIFACTS.INI.  With this value specified, specifying as DOC a format unknown to Word can result in huge numbers of output pages - use at your own risk!

Error values returned from F7GCOVER when called from GCSINGLE are shown in { } brackets in the CopiaFacts engine error list along with their corresponding run-time error values.

 


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