CopiaFacts defines ranges of result or error codes which apply either to call placement or to fax transmission and reception. The list shown below may be superseded by the definitive list in the latest FF7.SMR file.
In many cases the manufacturers' codes are biased by a fixed value to avoid overlap of codes used by different manufacturers. If you see an error code returned by the fax board in the CopiaFacts low-level trace, you may not be able to find it directly in the list below. For example an error 263 might be returned on a remote disconnect by a Dialogic fax receive, but this will appear on a $fax_status command in the MCF as 8263, which is also where you will find it in the list below.
The fax/e-mail error list is grouped by type as follows:
| 4 .. 4 | Maintenance Operations |
| 7 .. 18, 256 | Dialogic Analog Call Placement |
| 50 .. 55 | WinfaxErrors |
| 60 .. 95 | CopiaFacts Internal Errors |
| 100 .. 125 | FS File Errors |
| 130 .. 134 | CopiaFacts Internal Errors |
| 140 .. 158, 421 .. 554 | CopiaFacts E-Mail Errors |
| 599 .. 626 | MAPI Errors |
| 258 .. 340 | Brooktrout Call Placement |
| 1001 .. 3942, 4200, 4201 | Gammalink Call Placement and Fax Transmit/Receive |
| 4007 .. 4023 | CopiaFacts Error Codes for Brooktrout |
| 4101 .. 4605 | Brooktrout Fax Transmit/Receive |
| 5000 .. 5034 | Brooktrout System Errors |
| 6401 .. 6408 | Netaccess ECC Call Placement Errors |
| 7004 .. 7019 | CopiaFacts Error Codes for Gammalink |
| 7100 .. 7125 | PowerFax Call Placement |
| 7171 .. 7183 | PowerFax Internal Errors |
| 7201 .. 7233 | PowerFax Result Codes |
| 8001 .. 8026 | CopiaFacts Error Codes for Dialogic |
| 8100 .. 8511 | Dialogic Fax Transmit/Receive |
| 8601 .. 8625 | CopiaFacts Error Codes for Dialogic Diva |
| 8700 .. 8726 | Dialogic Diva Disconnect Codes |
To create a custom SMR file to override the default entries in FF7.SMR, make a custom file containing just the entries you wish to change, and name it on the $retry_parms command in your configuration file. Outcomes not matched in your custom file will be looked up in the default table. We strongly recommend NOT using the name FF7.SMR for your custom override file. More detailed instructions will be found in FF7.SMR, which can be edited in Notepad.
Most of the fax error codes indicate details of low-level errors reported by the fax board. A full explanation of some errors requires familiarity with the ITU Recommendation T.30 (formerly CCITT Recommendation T.30). This document is available from the International Telecommunication Union in Geneva, Switzerland, and from its representatives or standards bodies in other countries. Some errors can be identified using common-sense interpretations of the many three-letter acronyms such as DCN - DisCoNect; RTN - ReTrain Negative, EOM - End Of Message, etc. For example, an error message indicating that a DCN command has been received usually means that the remote fax machine has told CopiaFacts to disconnect the line. The full list of abbreviations is:
CED Called station identification
CNG Calling tone
CSI Called subscriber identification
CTC Continue to correct
CTR Response to CTC
DCN Disconnect
DCS Digital command signal
DIS Digital identification signal
DTC Digital transmit command
EOM End of message
EOP End of procedure
EOR End of retransmission
ERR Response to EOR
MCF Message confirmation
MPS Multi-page signal
NSF Non-standard facilities
NSS Non-standard set-up
PIP Procedural interrupt positive
PPS Partial page signal
PPR Partial page request
PRI Procedure interrupt
RNR Receive not ready
RR Receive ready
RTN Retrain negative
RTP Retrain positive
TCF Training check
TSI Transmitting subscriber identification
Often an error will involve a timeout. For non-ISDN lines T.30 defines four timers, T1, T2, T3 and T5, which are used at various stages of sending the fax. T1 is a timer of 35 ±5 seconds which begins on entering Phase B, the pre-message procedure for identifying and selecting the required fax facilities. So a T1 timeout indicates that the faxes failed to 'sync up' within this time. The T2 timer is 6 ±1 seconds and is used to maintain control of individual commands and responses between the two machines, for example if the line is poor and many attempts are needed to negotiate an acceptable baud rate. T3 is only used when an operator makes a manual intervention (PRI - PRocedure Interrupt). T5 is only used in ECM - Error Correction Mode.
For e-mail errors, error codes used in the range 421 to 554 are those defined in the relevent Internet RFC documentation. RFC 2821 lists the most common errors, but it is often difficult to determine the precise cause in a case such as '501 Syntax error in SMTP command'. In many cases the remote mail server will provide further information, which is then saved in a system variable named EMAIL_ERROR, visible in the SENT or FAIL FS file. These texts and extended error codes are described in RFC 1893, and an example extended error for 501 would be '5.5.4. Invalid Address'. Be aware that in this example it might be the From: address or the To: address which has been rejected.
Please contact Copia or your CopiaFacts supplier if you encounter persistent errors and would like to have a more detailed explanation than can be given in here and in the SMR file.
The list below shows the error number, the default outcome class, and a description of the error.
Outcome class letter descriptions (all values 0)
0 A No answer
0 B Busy
0 C Call placement error
0 D No dial tone
0 E System error
0 F Fax transmission failed
0 G User defined
0 H Remote hang-up
0 S Successful transmission
0 Z Unspecified failure
Hayes JT-Fax compatibility codes
Code range: 1 .. 3 (see also 130..132)
1 D No dialtone detected
2 D No carrier detected
3 B Line busy
Code range: 4 .. 4
4 Z Worker box processing incomplete
Dialogic Analog Call Placement
Code range: 7 .. 256
7 B Line busy
8 A No answer
9 A No ringback
10 S Call connected
11 C Operator intercept
12 C Call analysis stopped
17 D No dialtone detected
18 C Fax tone detected (voice/poll call)
18 S Fax tone detected (fax call)
256 E Call analysis error
Code range: 50 .. 55
50 Z Cannot find/read completed fax FS file
51 Z Too many lines for quick cover sheet
52 Z Unable to write $$$/FS file
53 Z Cannot find FXD file
54 Z Cannot copy FXD file to TEMP
55 Z Cannot get next FS filename
Code range: 60 .. 92
Note that these errors are listed for reference only - the error class will always be Z (failure) even if you enter a different letter below.
60 Z failure to update control file
61 Z failure to invoke pre-processor
62 Z failure to invoke post processor
63 Z phone number failed to pass phone mask
64 Z unable to find or load user profile
65 Z unable to find cover sheet
66 Z transmission stopped on abnormal termination
67 Z unspecified error in .FS file command
68 Z error in file list, no files to send
69 Z receive rejected for mail stop match
70 Z not attempted after earlier failure
71 Z internal error, no fax board
72 Z failed by FFMERGE
73 Z unable to create attempt record
74 Z error during voice OB call
75 Z phone/e-mail failed on global DNS lookup
76 Z phone/e-mail failed on user DNS lookup
77 Z missing phone number
78 Z phone number too long
79 Z auto job launch on timeout cancelled
80 Z exception while checking DNS
81 Z no user profile for pre-process
82 Z failure forced in post-process
83 Z Document Converter failed to convert source to target
84 Z Domain found in (or timeout accessing) DNS_DOMN.NDX
85 Z Error on temporary HTML file
90 Z e-mail 'to' address failure
91 Z unspecified receive failure
92 Z preprocessing stopped on abnormal termination
93 Z VOICE_RETRY state specified
94 Z hangup during voice OB call
95 Z 'already in progress' FS file found for this node
Code range: 100 .. 126
100 Z out of memory to process FS file
101 Z invalid preprocess specification
102 Z invalid postprocess specification
103 Z invalid $fax_origin command
104 Z invalid number of parameters on FS command
105 Z unrecognized command in FS file
108 Z $fax_filename file not found
109 Z missing email address
110 Z invalid mailbox for outbound poll
111 Z no FFWIN license
112 Z no FFMERGE license
113 Z no Graphical Cover license
116 Z FFWIN license exceeded
117 Z no FFWEB license
119 Z invalid fax send date
120 Z invalid e-mail option, or altbody without body
121 Z invalid retry parameters
122 Z invalid document conversion options
123 Z DNS file missing
124 Z FS include file error
125 Z Graphical conversion TIF/PDF/GIF/JPG failed
126 Z Rejected in outbound approval process
Code range: 130 .. 134
130 Z Cannot stop wait for inbound call on selected line
131 Z FS file found for completed job
132 Z IIF sequence not finished with correct state
133 Z Job proof has no enabled lists and no $proof details
134 Z Unsent job item treated as a failure
135 Z Worker-box sequence not correctly terminated
136 Z Special pre-process fatal error
Code ranges: 140 .. 158, 421 .. 554
140 Z unable to load F7EMAIL.DLL
141 Z no local DNS server found
142 Z no e-mail subject, body or attachment
143 B target domain name invalid
144 A domain name lookup timed out
145 A unspecified DNS lookup error
146 A SMTP send timed out
147 A Other SMTP send error
148 Z Exception while processing e-mail
149 Z Missing body or alternate body file
150 Z Missing attachment file
151 Z Incorrect version F7EMAIL.DLL
152 Z No e-mail sender name given
153 Z No attachment(s) for MHTML
154 Z Remote Host not found
155 Z Connection refused
156 Z Certificate missing for S/MIME
157 Z No data or no address
158 Z Alt body/text or attachments supplied with option RawBody
421 C Service not available
450 D Mailbox not available
451 A Server error
452 A Server insufficient storage
500 Z SMTP command unrecognized (syntax error)
501 Z SMTP syntax error in command arguments
502 Z SMTP command not implemented
503 Z SMTP commands in bad sequence
504 Z SMTP command parameter not implemented
521 Z Domain does not accept mail
530 Z Access denied
550 E Mailbox unavailable (e.g. mailbox not found)
551 F User not local (try <forward address>)
552 G Mailbox has exceeded storage allocation
553 H Mailbox name invalid
554 Z SMTP transaction failed
Code Range: 599-626
599 Z MAPI not enabled
600 Z MAPI not installed
601 Z MAPI USER ABORT
602 Z MAPI FAILURE
603 Z MAPI LOGON_FAILURE
604 Z MAPI DISK_FULL
605 Z MAPI INSUFFICIENT_MEMORY
606 Z MAPI ACCESS_DENIED
608 Z MAPI TOO_MANY_SESSIONS
609 Z MAPI TOO_MANY_FILES
610 Z MAPI TOO_MANY_RECIPIENTS
611 Z MAPI ATTACHMENT_NOT_FOUND
612 Z MAPI ATTACHMENT_OPEN_FAILURE
613 Z MAPI ATTACHMENT_WRITE_FAILURE
614 Z MAPI UNKNOWN_RECIPIENT
615 Z MAPI BAD_RECIPTYPE
616 Z MAPI NO_MESSAGES
617 Z MAPI INVALID_MESSAGE
618 Z MAPI TEXT_TOO_LARGE
619 Z MAPI INVALID_SESSION
620 Z MAPI TYPE_NOT_SUPPORTED
621 Z MAPI AMBIGUOUS_RECIPIENT
622 Z MAPI MESSAGE_IN_USE
623 Z MAPI NETWORK_FAILURE
624 Z MAPI INVALID_EDITFIELDS
625 Z MAPI INVALID_RECIPS
626 Z MAPI NOT_SUPPORTED
Code range: 258 .. 349
258 D No dial tone detected
259 D No loop current detected
260 D Local phone in use (country-specific)
261 D Busy trunk line detected
265 D T1 time slot busy
266 C Ringing detected during dialing
267 C No wink
268 C ISDN invalid dial string
269 C Redial failed (Japan)
301 B Normal busy: remote end busy (off hook)
302 B Normal busy: remote end busy (off hook)
303 B Fast busy: telephone co trunk lines busy
304 C Calling while already connected
305 C Unexpected confirmation tone
308 A Ringing (single tone)
309 A Ringing (double tone)
316 A Answer detected, probable human (fax/poll call)
316 S Answer detected, probable human (voice call)
317 A Remote answered call (fax/poll call)
317 S Remote answered call
318 A Dialtone remains after dial sequence
324 A Silence (no CNG detected) (fax/poll call)
324 S Silence (no CNG detected) (voice call)
325 A Ringing timed out (no answer)
326 C Group 2 fax detected (cannot transmit)
327 B Special Info. Tone: invalid # or svc
328 D Possible dead line after dial
329 B Special Info. Tone: invalid #
330 B Special Info. Tone: reorder tone
331 B Special Info. Tone: no circuit
332 C CNG fax tone detected (fax/voice call)
332 S CNG fax tone detected (poll call)
333 S Remote fax went off hook (digital only)
333 C Remote fax went off hook (digital only)
334 C Special call progress result
339 S Fax answer tone detected (CED) (fax call)
339 C Fax answer tone detected (CED) (voice/poll call)
340 C Unknown call progress result
349 C ISDN call collision
Gammalink Call Placement and Fax Transmit/Receive
Code range: 1001 .. 3942, 4001..4002, 4500..4511
Code range: 4900..4904 (Gammalink code + 700)
(descending sequence in this section)
4904 E Memory allocation error
4902 E GFV illegal channel
4901 E GFV is already installed
4900 E GFV is not installed
4511 E Invalid format TIFF
4530 E =4540
4540 E Invalid page range
4500 E Open file error (probable network error)
4002 E GFD channel failed
4001 E GFD illegal channel
3942 D Loop current was detected prior to dialing
3941 H Loop current failed during transmission/reception
3940 D Loop current was not detected after dialing
3938 C Ring for a short time period.
3937 B Ring busy - a ringing followed by a busy signal
3936 A Ring back, no answer - ringing followed by 6 seconds silence
3935 A Ring back detectedGammalink Call Placement and Fax Transmit/Receive
3934 C Voice response to call
3933 D No audio energy detected ('high & dry')
3932 D Network congestion detected
3931 B Busy tone detected
3930 S Answer tone detected
3923 F Training algorithm found no PN
3922 F Training algorithm found no P2
3921 F Training algorithm detected FSK
3920 F Protocol time-out
3918 F Command signal exceeded minimum value permitted
3917 F Command signal exceeded maximum value permitted
3916 F Command time-out; command not received
3915 F =3914
3914 F Quality test failed; phone-line quality poor
3913 H Carrier was not detected during image transfer
3912 C No answer tone detected
3911 C Ring detection did not complete successfully.
3910 D Dial tone was not detected during dialing
3909 E Reject message received by line protocol
3908 E Length parameter specified was invalid
3907 E No buffer was available for line protocol
3906 E Protocol time-out on communications line
3905 D Line request failed; line not open
3904 E Parameter value in call is out of range
3903 E Option value in call is not supported
3902 E Requested option has not been implemented
3901 E Bad parameter in modem-interface call
3831 C Incorrect conditions for detecting ring tone
3830 D No dial tone
3823 E Too much noise, or remote failed to transmit
3822 E Remote fax device failed to transmit
3821 E V21 carrier detected instead of image carrier
3820 E Function not supported
3811 E =3810
3810 E Internal Gammalink error - bad configuration
3800 E Invalid country code
3700 E Operating system error
3601 E GCL - Value out of range
3600 E GCL - Syntax error
3526 F The rate requested in the queue record > maximum rate
3525 F The rate requested in the queue record < minimum rate
3521 E Invalid state for this operation
3520 E The queue record buffer is in use
3510 E The PC did not provide service to the CP card in time
3501 E Unsupported BIOS system service call
3500 E Queue-record ID/ROM ID mismatch
3414 F File-transfer write error; check disk space available
3413 F File transfer failed to open the receive file
3412 F File transfer encountered too many frame errors
3411 F File transfer failed to respond to a reject message
3410 F File-transfer initialization message not received
3404 F File transfer failed to get sign-off response
3403 F =3402
3402 F File transfer encountered block sequence error
3401 F File transfer unable to get remote response
3400 F File-transfer initial acknowledge not received
3351 F File-write error; check disk space available
3350 E No file open for writing received image data
3322 E Image received exceeds memory allocation available
3321 E File-write error on image file data; check disk space available
3320 E No file available for writing image data
3311 E Image file length does not meet minimum requirements
3310 E Image size exceeds memory allocation
3301 E GammaFax board transmission-buffer underrun error
3300 E The program encountered an I/O error in reading a file
3270 E Received partial page request at lowest allowed data rate
3269 F =3225
3268 F =3224
3267 F =3222
3266 F =3221
3265 F =3223
3264 H DCN (disconnect message) was received during ECM transmission
3261 H DIS received disconnect while in error-correcting mode
3260 H DIS not received in error-correcting mode
3256 E Image too short - bytes received less than required minimum.
3255 E The received image has no scan lines
3253 F fax received which had a high percentage of bad scan lines
3252 F fax received which had too many bad scan lines in a row
3251 F fax received which had too high a percentage of bad scan lines
3250 F fax received which had too many bad scan lines
3245 F An unknown response has been received from the remote machine
3244 F remote fax failed to respond to page break while polled
3243 F remote fax failed to confirm the page (PIP) while polled
3242 F remote fax failed to confirm the page (RTN) while polled
3241 F remote fax did not send a DTC while polled
3240 H A disconnect message was received while being polled
3234 F attempted (required) ECM to a machine that has no ECM
3233 F attempted FINE resolution fax to a machine that no FINE
3232 F attempted MR to a Modified Huffman-only unit
3231 F Protocol error caused a disconnect while attempting negotiate
3230 F disconnect received while attempting to negotiate
3225 F An unknown protocol message was received
3224 F The remote machine failed to respond
3223 H An unexpected disconnect message was received
3222 H A Procedure Interrupt was received; no confirmation
3221 H The remote fax machine failed to confirm the page (RTN)
3220 H A Digital ID Signal (DIS) sign-on was not received from remote
3219 F remote fax attempted to send a fax using unknown modulation
3218 F The remote machine does not support unlimited page length
3217 F The remote machine attempted to send a fax without (ECM)
3216 F The remote fax machine attempted to send standard res
3215 H A time-out occurred at page break when receiving an image
3214 H A disconnect was received from the remote fax at page break
3213 F The protocol negotiation failed to agree on capabilities
3212 H disconnect received from the remote fax during negotiation
3211 H DCS was not received from the sending fax machine
3210 H DIS received a disconnect message
3206 H Protocol failed. Disconnect sent to remote fax during polling
3205 F Image quality failed - line is probably noisy during polling
3204 F Training failed during polling the line quality is unusable
3203 F Poll attempt failed; the remote fax didn't send DCS
3202 F Disconnect command received from the remote fax machine
3201 H Nothing to poll; the remote fax machine's tray is empty
3200 H A DIS sign-on was not received from the remote fax
3190 E Filename indexing error - unable to index fax-call number
3180 E Filename indexing error - unable to index page count
3171 E Invalid image width
3170 E Invalid image compression
3161 E Error reading font file
3160 E Specified font file not found
3151 E GCL-report buffer to short
3150 E GCL-report file not found
3141 E Send error - a queue record had an invalid source type
3140 E Send error - too many files were specified in the list
3130 E Receive error - the file specified was not opened
3120 E Rate error - not 0, 2400, 4800, 7200, 9600, 12000, or 14400
3111 E The NUMBERS command was unable to open the file
3110 E The NUMBERS command did not specify a file
3106 E The parameter for the LOG command is incorrect
3105 E The LOG file specified was not opened
3103 E List error - cannot find file named in list
3102 E Too many files were specified in the send list
3101 E The program was unable to open the LIST file
3100 E No file specified for LIST operation
3090 E Hold error - illegal time specified in HOLD command
3080 E Dial error - no open files
3074 E Dial error - blocked wait delay
3073 E Dial error - blocked number table full
3072 E Dial error - phone rang
3071 B The number being dialed is blocked or prohibited from use
3070 A No answer received - busy or wrong number
3062 E Answer error - insufficient disk space - will not be answered
3061 E Answer error - invalid drive in receive filename
3060 E Answer error - no open files. Check name of receive file
3052 E error opening/reading indirect file in the phone number field
3051 E A file-I/O error occurred in opening the log file
3041 E A command was used that is unknown to the program
3040 E A command was used that is currently undefined
3036 E =3035
3035 E Remote operator request
3033 E The Answer operation requested by this record was completed
3032 E Operator aborted the operation, exit flag set
3031 E Operator aborted the operation with a Ctrl-Break
3030 E Operator aborted the operation from the keyboard
3027 E Illegal option - undefined or unknown
3024 E Illegal option for XFER file-transfer command
3022 E Illegal option for VERT command
3020 E Illegal option for two dimension
3019 E Illegal option for SCAN command value
3013 E Illegal option for MENU
3009 E Illegal option for INT LINE
3006 E Illegal option for FILL command
3005 E Illegal option for LOG command
3004 E Illegal option for DEBUG command
3002 E Illegal option for BACKGROUND command
3001 E The board I/O address in your hardware setup is incorrect
2671 E =2661
2670 E No filename passed / Passed file name does not end with digit
2661 E File name cannot increment further without wrapping back to 0
2660 E Passed file name < 4 characters / does not end with digit
2655 E Other DOS error equivalent
2654 E DOS ENOSPC error equivalent
2653 E DOS EACCES error equivalent
2652 E DOS EBADF error equivalent
2651 E DOS ENOENT error equivalent
2650 E DOS EMFILE error equivalent
2640 E The image type is not TEXT
2632 E The input image is opened for writing
2631 E =2000
2622 E =2003
2621 E =2083
2620 E =2000
2611 F Too many errors occurred during this transfer
2610 E The passed working buffer is too short
2601 E A file could not be deleted
2600 E The image file type is not recognized
2591 E =2581
2590 E =2560
2581 E passed buffer not an integral number of scan lines in length
2580 E =2560
2571 E =2003
2570 E =2560
2561 E =2003
2560 E The image is not opened for reading
2550 E The base filename could not be deleted
2541 E =2110
2540 E =2110
2534 E =2531
2533 E =2531
2532 E =2531
2531 E The indexed image could not be found
2530 E =2521
2522 E The file could not be opened for reading and writing
2521 E The file type is not supported in the gfi_list[] array
2520 E =2521
2510 E The file is not supported in the gfi_list[] array
2503 E The file could not be created
2502 E =2491
2501 E =2500
2500 E Opening a file would delete an existing image
2492 E The file could not be opened.
2491 E The image is already assigned to a file
2490 E =2521
2482 E =2480
2481 E =2480
2480 E An unmatched parenthesis was found in the passed command line
2470 E The field index number is invalid
2469 E =2450
2468 E =2450
2467 E =2450
2466 E =2450
2465 E =2450
2464 E =2450
2463 E =2450
2462 E =2450
2461 E =2450
2460 E =2450
2459 E =2450
2458 E =2450
2457 E =2450
2456 E =2450
2455 E =2450
2454 E =2450
2453 E =2450
2452 E =2450
2451 E =2450
2450 E requested field is not valid for the current image's type
2449 E =2450
2448 E =2450
2447 E =2450
2446 E =2450
2445 E =2450
2444 E =2450
2443 E =2440
2442 E =2440
2441 E =2440
2440 E indicated parameter type is invalid for the specified field
2434 E An invalid field index was passed
2433 E =2430
2432 E =2430
2431 E =2430
2430 E The passed parameter value is invalid for the specified field
2429 E =2430
2428 E =2422
2427 E =2422
2426 E =2422
2425 E =2422
2424 E =2422
2423 E =2422
2422 E image in the wrong Read/Write mode to change specified field
2421 E =2403
2420 E =2403
2419 E =2403
2418 E =2403
2417 E =2403
2416 E =2403
2415 E =2403
2414 E =2403
2413 E =2403
2412 E =2403
2411 E =2403
2410 E =2403
2409 E =2403
2408 E =2403
2407 E =2403
2406 E =2403
2405 E =2403
2404 E =2403
2403 E The passed image type does not support the specified field
2402 E =2380
2401 E =2380
2400 E =2380
2399 E =2380
2398 E =2380
2397 E =2380
2396 E =2380
2395 E =2380
2394 E =2380
2393 E =2380
2392 E =2380
2391 E =2380
2390 E =2380
2389 E =2380
2388 E =2380
2387 E =2380
2386 E =2380
2385 E =2380
2384 E =2380
2383 E =2380
2382 E =2380
2381 E =2380
2380 E specified field cannot be changed: image has been written to
2379 E =2378
2378 E The specified parameter type is invalid for the given field
2377 E =2362
2376 E =2362
2375 E =2362
2374 E =2362
2373 E =2362
2372 E =2362
2371 E =2362
2370 E =2362
2369 E =2362
2368 E =2362
2367 E =2362
2366 E =2362
2365 E =2362
2364 E =2362
2363 E =2362
2362 E The specified field cannot be set
2361 E =2360
2360 E The specified field is not yet supported
2351 E =2002
2350 E The passed image is not opened for reading
2341 E passed image is in neither a read nor a write state
2340 E =2110
2331 E The size of work buffer or data buffer is less than 1024 bytes
2330 E The working buffer must be located in near memory
2320 E The destination image has already been written to
2316 E internal buffers too small for TIFF 3-2d
2315 E internal buffers too small for TIFF 3-1d
2314 E internal buffers too small for TIFF 1 or TIFF Packbits
2313 E internal buffers too small for TIFF 3-2d
2312 E internal buffers too small for TIFF 3-1d
2311 E internal buffers too small for PCX or DCX
2310 E internal buffers too small for TEXT conversion
2303 E current image is not at the end of the file
2302 E =2167
2301 E =2000
2300 E =2000
2299 E =2110
2298 E =2110
2297 E =2110
2296 E =2110
2295 E =2110
2294 E =2110
2293 E =2110
2292 E =2110
2291 E =2110
2290 E =2110
2289 E =2110
2288 E =2110
2287 E =2110
2286 E =2110
2285 E =2110
2284 E =2110
2283 E =2110
2282 E =2110
2281 E =2110
2280 E =2110
2279 E =2110
2278 E =2110
2277 E =2110
2276 E =2110
2275 E =2110
2274 E =2110
2273 E =2110
2272 E =2110
2271 E =2110
2270 E =2110
2269 E =2110
2268 E =2110
2267 E =2110
2266 E =2110
2265 E =2110
2264 E =2110
2263 E =2110
2262 E =2110
2261 E =2110
2260 E =2110
2257 E =2255
2256 E =2255
2255 E Multiple strips are not contiguous
2254 E =2071
2253 E number of strip offsets does not match strip byte-counts
2252 E =2250
2251 E =2250
2250 E Multiple strips occur in non-consecutive order
2249 E =2068
2248 E =2068
2247 E =2002
2246 E =2002
2245 E =2002
2244 E =2002
2243 E =2002
2242 E =2002
2241 E =2002
2240 E =2002
2231 E =2230
2230 E The passed run-length is not valid
2224 E The images are not consecutive
2223 E =2222
2222 E An error occurred while reading - The image may be corrupted
2221 E =2221
2220 E An error occurred while writing - The image may be corrupted
2210 E More than 50 strips in the image
2209 E =2002
2208 E =2002
2207 E =2002
2206 E =2002
2205 E =2002
2204 E =2002
2203 E =2002
2202 E =2002
2201 E =2110
2200 E =2110
2194 E =2110
2193 E =2002
2192 E =2002
2191 E =2002
2190 E =2002
2188 E The images do not seem to be consecutive
2187 E An illegal image index number was given
2186 E =2183
2185 E =2183
2184 E =2183
2183 E error occurred while reading the file, file may be corrupted.
2182 E =2180
2181 E =2180
2180 E error occurred while writing the file, file may be corrupted.
2174 E =2106
2173 E =2091
2172 E =2000
2171 E =2110
2170 E =2110
2168 E The current image has not been set to the end of the file
2167 E The passed image was opened for reading
2166 E =2002
2165 E =2164
2164 E The existing file cannot hold another image
2163 E The DCX header format is incorrect
2162 E =2110
2161 E =2110
2160 E =2000
2154 E =2106
2153 E =2091
2152 E =2000
2151 E =2110
2150 E =2110
2148 E =2108
2147 E =2106
2146 E =2107
2145 E =2091
2144 E =2000
2143 E =2110
2142 E =2110
2141 E =2110
2140 E =2110
2130 E =2108
2129 E =2108
2128 E =2108
2127 E =2106
2126 E =2107
2125 E =2091
2124 E =2000
2123 E =2110
2122 E =2110
2121 E =2110
2120 E =2110
2119 E =2108
2118 E =2108
2117 E =2106
2116 E =2107
2115 E =2091
2114 E =2000
2113 E =2110
2112 E =2110
2111 E =2110
2110 E An error occurred while writing the file
2108 E An error occurred while encoding the data
2107 E The internal buffers are too small to process this image
2106 E The passed data is not an integral number of scan lines
2105 E =2091
2104 E =2000
2103 E =2110
2102 E =2110
2101 E =2110
2100 E =2110
2093 E =2106
2092 E =2110
2091 E passed image was opened for reading - error has been returned
2090 E =2000
2086 E =2015
2085 E The image length is <= 0.
2084 E =2003
2083 E image handle was opened for writing
2082 E =2000
2081 E =2002
2080 E =2002
2071 E The passed image was opened for writing
2070 E =2068
2069 E =2068
2068 E The file does not conform to the expected format
2067 E =2068
2066 E =2002
2065 E =2002
2064 E =2002
2063 E =2002
2062 E =2002
2061 E =2002
2060 E =2002
2058 E =2015
2057 E =2015
2056 E =2015
2055 E =2003
2054 E =2001
2053 E =2000
2052 E =2002
2051 E =2002
2050 E =2002
2044 E =2015
2043 E =2003
2042 E =2002
2041 E =2001
2040 E =2000
2036 E =2015
2035 E =2015
2034 E =2001
2033 E =2000
2032 E =2002
2031 E =2002
2030 E =2003
2026 E =2015
2025 E =2015
2024 E =2001
2023 E =2000
2022 E =2002
2021 E =2002
2020 E =2003
2016 E =2015
2015 E An error occurred while decoding
2014 E =2003
2013 E =2002
2012 E =2002
2011 E =2001
2010 E =2000
2003 E The passed buffer is too small to contain even one scan line
2002 E An error occurred while reading the file
2001 E Image handle was opened for writing
2000 E The passed image type is invalid
1602 E The board is in the wrong state for a command
1601 E A parameter is out of range
1600 E The channel number is out of range
1054 E Reached the end of the file list
1046 E The list of files is empty
1045 E Could not open a list of files
1044 E Could not open a file
1043 E Unable to create more file names
1042 E You did not provide a full file name
1041 E Not a convertible file
1040 E The converter failed
1036 E You attempted to open a non-file directory entry
1035 E Bad file type specified
1034 E Path is invalid
1033 E File not found
1032 E Path not set
1031 E Link list out of range
1025 E The last record pointer is damaged
1024 E The link list pointers are damaged
1023 E The queue file header info is damaged
1022 E Invalid time string
1021 E Invalid date string
1017 E The system ran out of file handles
1016 E File conversion failed. Non-convertible file(s) were selected
1015 E The disk is full. Unable to create a queue record
1014 E Queue record not found
1013 E Queue record is waiting for processing
1012 E Queue record was changed by another task
1011 E Queue record is being processed by another task
1010 E Queue file size error
1009 E =1008
1008 E Phone list file open error
1007 E Queue file open error; ran out of file handles
1006 E Queue file is incompatible with old one
1005 E Queue file protection error
1004 E Timeout the queue file is unavailable
1003 E Can't find the queue file
1002 E Unable to create the queue file
1001 E Queue file is being processed by another task
CopiaFacts special codes for Brooktrout Fax Transmit/Receive
Code range 4021: 4007 .. 4023
4007 C Unknown dial error (line not connected)
4009 E Unknown error
4010 E Error on infopkt file
4011 E No error, not all pages sent
4012 Z Unable to start fax receive
4013 F Unable to get remote info
4014 F Unable to train
4015 Z Unable to open file for receive
4016 E Unable to process retry action
4017 Z Receive decline on sender CSID
4018 B Timeout on wait for call complete
4019 S One or more pages was confirmed as RTP
4020 F One or more pages was confirmed as RTN
4021 F One or more pages not MCF, RTP or RTN
4022 E Problem with fallback TIF file (color)
4023 E Excess pages transmitted
Brooktrout Fax Transmit/Receive (+ 4100)
Code range: 4101 .. 4605
4101 F Ring detect without successful handshake
4102 E Call aborted
4103 C No loop current / A/B bits (hang up in send)
4104 B ISDN disconnect
4111 F No answer, T.30 T1 timeout
4120 F Unspecified transmit Phase B error
4121 F Remote cannot receive or send
4122 F COMREC error
4123 F COMREC invalid command received
4124 F RSPREC error
4125 F DCS sent 3 times without response
4126 F DIS/DTC recd 3 times; DCS not recognized
4127 F Failure to train
4128 F RSPREC invalid response received
4129 F DCN received in COMREC
4130 F DCN received in RSPREC
4133 F Incompatible fax formats (eg page width)
4134 F Invalid DMA count specified for transmit
4135 F BFT specified but no ECM enabled on xmit
4136 F BFT specified but not supported by rcvr
4137 F Remote does not support enhanced fax options
4138 F Remote does not support enhanced fax coding
4140 F No response to RR after 3 tries
4141 F No response to CTC or response not CTR
4142 F T5 timout since receiving RNR
4143 F Do not continue after receiving ERR
4144 F ERR response to EOR-EOP or EOR-PRI-EOP
4145 F Transmitted DCN after receiving RTN
4146 F EOR-MPS,-EOM,-NULL,-PRI-MPS or -PRI-EOM sent after 4th PPR recd
4151 F RSPREC error
4152 F No response to MPS repeated 3 times
4153 F Invalid response to MPS
4154 F No response to EOP repeated 3 times
4155 F Invalid response to EOP
4156 F No response to EOM repeated 3 times
4157 F Invalid response to EOM
4160 F DCN received in RSPREC
4161 F No response after 3 tries for PPS-NULL
4162 F No response after 3 tries for PPS-MPS
4163 F No response after 3 tries for PPS-EOP
4164 F No response after 3 tries for PPS-EOMM
4165 F No response after 3 tries for EOR-NULL
4166 F No response after 3 tries for EOR-MPS
4167 F No response after 3 tries for EOR-EOP
4168 F No response after 3 tries for EOR-EOM
4170 F Unspecified receive Phase B error
4171 F RSPREC error
4172 F COMREC error
4173 F T.30 T2 timeout, expected page not received
4174 F T.30 T1 timeout after EOM received
4175 F DCN received in COMREC
4176 F DCN received in RSPREC
4177 F T.30 T2 timeout, expected page received
4178 F Invalid DMA count specified for receiver
4179 F BFT specified but ECM not supported
4201 F RSPREC invalid response received
4202 F COMREC invalid response received
4203 F T3 timeout; no local response for remote voice interrupt
4204 F T2 timeout; no command received after responding RNR
4205 F DCN received for command received
4206 F Command receive error
4207 F Receive block count error in ECM mode
4208 F Receive page count error in ECM mode
4209 F EOR received in phase D
4210 F Timeout while repeating RNR
4250 F No EOL received in a 5-second period
4251 F Bad MMR data received from remote
4340 F No interrupt acknowledge, time-out
4341 F Comm fault, loop current still present
4342 F T.30 holdup time-out
4343 F DCN received from host in receive holdup, PAD mode
4344 F DCN received from host in receive holdup, non-PAD mode
4600 Z Error interrupt, problem with card
4601 Z Unexpected overrun
4602 E Unexpected 03 or 7F interrupt
4603 Z IOCTL error
4604 Z OVerlay DLOAD error
4605 F Max Timeout
Brooktrout System failure (+ 5000)
Code range: 5000 .. 5008
5000 Z Unclassified API error
5001 Z File I/O error
5002 Z Bad file format
5003 Z Board does not have required capability
5004 F Channel not in correct state
5005 Z Bad API parameter value
5006 Z Memory allocation error
5007 Z Channel not in required state
5008 F Dialling attempted too soon
5009 Z Resource busy
5010 Z Driver open call failed
5011 Z Driver call failed
5012 Z Incompatible driver version
5013 Z Invalid port, faxinit not run correctly
5014 Z Ringing during dial attempt
5015 Z Indirect infopkt nesting too deep
5016 Z Maximum number of TIFF tags exceeded
5017 Z An attempt to gain a lock failed
5018 Z Buffer size too small to receive data
5019 Z Destination address not found or invalid
5020 Z Packet or command creation error
5021 Z Packet or command parse error
5022 Z Packet send error
5023 Z Packet receive error
5024 Z DATA encountered during command processing
5025 Z Invalid parameter values received from firmware
5026 Z Firmware detected an error
5027 Z Module was removed
5028 Z Board not responding
5029 Z Async_lp value error
5030 Z Async context error
5031 Z Driver out of resources
5032 Z Module reset failure
5033 Z Module I20 enable failure
5034 Z No valid response for module configuration
Dialogic Digital Call Placement (+ 6000)
Netaccess digital call placement (+ 6000)
Dialogic Diva digital call placement (+ 6000)
Code range: 6001 .. 6127
6000 C (no cause available)
6001 Z UNASSIGNED_NUMBER
6002 B NO_ROUTE
6003 C NO_ROUTE
6006 C CHANNEL_UNACCEPTABLE
6016 B NORMAL_CLEARING
6017 B USER_BUSY
6018 A NO_USER_RESPONDING
6021 B CALL_REJECTED
6022 C NUMBER_CHANGED
6027 B DEST_OUT_OF_ORDER
6028 C INVALID_NUMBER_FORMAT
6029 C FACILITY_REJECTED
6030 C RESP_TO_STAT_ENQ
6031 C UNSPECIFIED_CAUSE
6034 B NO_CIRCUIT_AVAILABLE
6038 B NETWORK_OUT_OF_ORDER
6041 B TEMPORARY_FAILURE
6042 B NETWORK_CONGESTION
6043 C ACCESS_INFO_DISCARDED
6044 E REQ_CHANNEL_NOT_AVAIL
6045 C PRE_EMPTED
6050 B FACILITY_NOT_SUBSCRIBED
6052 Z OUTGOING_CALL_BARRED
6054 Z INCOMING_CALL_BARRED
6058 B BEAR_CAP_NOT_AVAIL
6063 B SERVICE_NOT_AVAIL
6065 B CAP_NOT_IMPLEMENTED
6066 B CHAN_NOT_IMPLEMENTED
6069 Z FACILITY_NOT_IMPLEMENT
6081 E INVALID_CALL_REF
6082 E CHAN_DOES_NOT_EXIST
6088 Z INCOMPATIBLE_DEST
6095 E INVALID_MSG_UNSPEC
6096 E MANDATORY_IE_MISSING
6097 E NONEXISTENT_MSG
6098 E WRONG_MESSAGE
6099 E BAD_INFO_ELEM
6100 E INVALID_ELEM_CONTENTS
6101 E WRONG_MSG_FOR_STATE
6102 E TIMER_EXPIRY
6103 E MANDATORY_IE_LEN_ERR
6111 E PROTOCOL_ERROR
6127 B INTERWORKING_UNSPEC
Netaccess ECC digital call placement (cause value + 5400)
Code range: 6401 .. 6408
6401 A Alerting message, but timed out before connect
6402 A Setup acknowledged, but timed out before connect
6403 A Progress message, but timed out before connect
6404 E Layer 2 - D-Channel went down
6405 E Wait for complete was terminated unexpectedly
6406 E Disconnect message occurred after connect message
6407 E Outgoing call attempted but no response from network
6408 E Special code used internally
CopiaFacts special codes for Gammalink Fax Transmit/Receive
Code range: 7004 .. 7018
7004 E Failed to submit queue record
7005 E Invalid filename for Gammalink
7006 E Unable to respond to Gammalink event
7007 E Unable to respond to Gammalink call term
7008 E Unexpected Gammalink event
7009 E Unspecified transmission error
7010 E Unable to create transmit file list
7011 E No phone number available
7012 H Hangup before transmit started
7013 E No transmit event for sixty minutes
7014 H Hangup before receive started
7015 E No receive event for sixty minutes
7016 H Hangup during transmit
7017 H Hangup during receive
7018 E Graphical Cover Sheet error
7019 E Channel failed
Power Fax Mseries call placement: 7100 + code
Code Range 7100 to 7125
7100 E Unspecified disconnect reason
7101 E Call disconnected via adiRejectCall
7102 E Out-of-band remote disconnect
7103 E In-band remote disconnect
7104 E Incoming ring stuck to long
7105 E Host did not respond in time
7106 E Loop-start inbound stopped ringing
7107 E Transfer completed
7108 D Dial had a failure
7109 D No wink when dialing out
7110 D No dialtone to dialing out (LPS)
7111 A 'Place call' got no answer
7112 B 'Place call' got busy tone
7113 B 'Place call' got reorder tone
7114 A 'Place call' got dialtone after dial
7115 B 'Place call' got SIT tone
7116 A 'Place call' got voice detected
7117 A 'Place call' got voice medium
7118 A 'Place call' got voice long
7119 A 'Place call' got voice extended
7120 A 'Place call' got voice ended
7121 D 'Place call' got timeout(hi & dry?)
7122 F 'Place call' got ringstop(soft spkr)
7123 A 'Place call' got CED detected
7124 D No loop current to dial out (LPS)
7125 D No CS resource to place call
Power Fax Mseries internal errors
Code Range 7171 to 7183
7171 E Cannot set fax parameters
7172 E Cannot initialise fax queue
7173 E Cannot initialise ASCII conversion
7174 E Cannot convert ASCII file
7175 E Cannot complete ASCII conversion
7176 E Cannot enqueue ASCII converted ASCII file
7177 E Cannot enqueue fax file
7178 E Cannot set transmission parameters
7179 E Cannot initialise fax send
7180 E Cannot monitor fax events
7181 E Cannot get session status
7182 E Board error
7183 E Unspecified error
Power Fax Mseries fax result: 7200+ code
Code Range 7200 to 7233
7200 E Unspecified fax failure
7201 F Called Fax did not respond at all
7202 F Train was attempted twice at all speeds and was not acceptable
7203 F MultiFax failed waiting for training response
7204 F MultiFax timed out waiting for response to the Post Message
7205 F Document could not be sent: mismatch in document resolutions
7206 F Failed due to mismatch in image encoding
7207 E Document was missing when transmission was attempted
7208 E Unexpected end of file was encountered
7209 E Could not load overlay, improper installation of overlay files
7210 E Attempted to use a function that is not implemented
7212 F Remote end sent disconnect cmd
7213 F File queued for transmit was not in TIFF-F format
7214 F V21 Transmission failed
7215 F Rx could not open document file for rcv
7216 F Transmitter did not respond to DIS
7217 F Attempted to allocate memory and failed
7218 F Fax operation terminated with PRI_MPS
7219 F Fax operation terminated with PRI_EOP
7220 F Fax operation terminated with PRI_EOM
7222 F Failed due to mismatch in recording
7223 F Invalid CRC on an incoming HDLC frame
7224 E I/O error reading/writing a document
7225 F no compatible modems available
7226 E Problem with modem hardware
7227 E Internal Processing ERROR
7228 F did not receive a valid DIS
7229 F interrupted due to operator interrupt
7230 F interrupted due to operator interrupt
7231 F fax canceled by application
7232 F lost carrier during image
7233 F receiver did not get PPM at end of page
CopiaFacts special codes for Dialogic Fax Transmit/Receive
Code range: 8001 .. 8026
8001 E System error - set DEBUG_FAX for errno
8005 E Unexpected fax termination event
8007 C Poll occurred during transmit
8008 C Voice request occurred during transmit
8009 E Unable to build list of files to send
8010 F Remote hung up before receiving fax
8011 F Not all pages sent, no error reported
8014 E Line failed to go off hook
8015 C Failed to make outbound call (ISDN)
8016 C Failed to dial outbound call (analog)
8017 C Unable to receive poll from remote
8018 C Unable to set 'fax caller' state
8019 C No voice channel for call progress
8020 H Hangup while placing call
8021 A Timeout while placing call
8022 E Telephony channel not assigned
8023 E Unknown Error
8024 E No mutex available
8025 E Telephony channel unexpectedly busy
8026 H Error or hangup during 'prepare fax' play
Dialogic Fax Transmit/Receive (+ 8000)
Code range: 8100 .. 8511
8100 F Timer T1 expired waiting for message
8101 F Got other than DIS while waiting for DIS
8102 F Got DCN while waiting for DIS
8103 F Bad response to DCS, training
8104 F No response to DCS, training or TCF
8105 F Too much noise training at 2400 bps
8106 F DCN response after sending page
8107 F No response after sending page
8109 F Remote site is not receive compatible
8110 F No valid response after sending page
8111 F Remote cannot receive fine resln documents
8190 F Transmit communication error
8197 F Timeout waiting for next send page cmd
8202 F Remote cannot receive at specified width
8210 F Timer T5 expired, receiver not ready
8211 F Invalid ECM response from receiver
8213 F Invalid input MMR data
8108 F Remote site is not transmit compatible
8112 F Timer T2 expired waiting for NSS/DCS/MCF
8113 F Timer T2 expired waiting for next Fax page
8114 F Timer T2 expired waiting for DCN
8115 F Timer T2 expired waiting for Phase D
8116 F Unexpected command after page received
8117 F Timer T2 expired waiting for fax page
8118 F Timer T2 expired waiting for RR command
8120 F Timer T1 expired waiting for message
8121 F DCS received while waiting for DTC
8127 F Unexpected DCN while waiting for DCS/DIS
8128 F Unexpected DCN while wtng for Fax data
8129 F Unexpected DCN while wtng for EOM/EOP/MPS
8130 F Unexpected DCN after EOM/MPS sequence
8131 F DCN after requested retransmission
8132 F Unexpected DCN after RR/RNR sequence
8191 F Receive communication error
8193 F Timed out waiting for first line
8194 F Timed out waiting for EOL
8195 F Lost carrier during Fax receive
8198 F Timed out wtng for next receive page cmd
8205 F No PN_SUCCESS returned by modem during rcv
8212 F Invalid ECM response from transmitter
8140 F Request to start Fax while channel busy
8199 F Stop Fax command received
8200 F Fax modem not responding
8201 F Remote CED tone is longer than 5 secs
8203 F Operator intervention failed
8204 F Excessive HDLC carrier
8256 F Function not implemented
8257 F Received poll from remote
8258 F Remote did not accept poll
8259 F Hardware incapable of specified width/res
8260 F Incorrect TIFF/F format
8261 F Incorrect values for TIFF/F tags
8262 F Specified page missing in TIFF/F file
8263 E Remote has disconnected
8264 F Disconnected after specifed retries
8265 F DF_IOTT has incorrect entries
8266 F Not a valid page in TIFF/F file
8267 E Initial state not set
8268 F Incorrect value for initial state
8269 F async case: max chan capacity reached
8270 E cannot allocate memory for more pages
8271 E illegal argument to function
8272 F illegal call to function
8273 F no fax capability on this board
8274 F channel is not idle
8275 F Invalid value for fax parameter
8276 F Bad TIFF/F header
8277 E Unsupported feature
8278 E Error reading firmware version
8280 E NSF buffer less than 2 bytes long
8281 E Requested data not available
8282 E No timeslot assigned to Fax channel
8507 E Invalid cmd/data sent to Firmware
8508 E Firmware Error
8509 E unexpected phase transition
8510 E Error in Driver
8511 E Error in library state machine
CopiaFacts special codes for Dialogic Diva Fax Transmit/Receive
Code range: 8601 .. 8625
8601 E Unable to open file to send
8602 E Unable to read file to send
8603 E Unable to handle file format
8604 E Bad parameter
8605 E Bad channel state
8606 E Bad call handle
8607 E Unable to create call
8608 E Unable initiate fax receive
8609 E Unable to build list of files to send
8610 F Remote hung up before receiving fax
8611 E Unable to create call on specified device
8621 A Timeout during send
8622 A Timeout during fax negotiate
8623 A Timeout during dial
8624 E Unspecified error
8625 Z Too many files to send in one transmission
8626 F Minimum baud rate not attained
8627 F Receive timeout
Dialogic Diva disconnect codes + 8700
Code range: 8701 .. 8726
8700 S DivaDRNormalCallClearing
8701 B DivaDRActiveDisconnect
8702 B DivaDRBusy
8703 C DivaDRReject
8704 A DivaDRNoAnswer
8705 A DivaDRAlertingNoAnswer
8706 C DivaDRNumberUnknown
8707 C DivaDRInvalidNumber
8708 C DivaDRNumberChanged
8709 E DivaDRNoChannelAvailable
8710 C DivaDRCableError
8711 C DivaDRGeneralNetworkError
8712 F DivaDRUnspecifiedError
8713 A DivaDRUnallocatedNumber
8714 C DivaDRAnotherAppGotThatCall
8715 E DivaDRDataChannelFailed
8716 F DivaDRNoFaxDevice
8717 F DivaDRFaxTrainingFailed
8718 F DivaDRFaxRemoteAbort
8719 F DivaDRFaxLocalAbort
8720 Z DivaDRModemNegotiationFailed
8721 Z DivaDRModemNoAnswer
8722 Z DivaDRModemCarrierLost
8723 A DivaDRIncompatibleDestination
8724 E DivaDRFileAccess
8725 E DivaDRLowMemory
8726 E DivaDRIllegalData
Topic url: http://www.copia.com/support/refmanual/index.html?faxande_mailerrorcodes.htm