Introduction

The CopiaFacts® Messaging Suite consists of a set of award-winning communications solutions: FaxFacts®, VoiceFacts™, and E-MailFacts™ which provide a complete set of business communications features.

These applications together can provide the following benefits to your business:

•	Lower the cost of communication between you and your customers.

•	Integration into your current network and business applications.

•	Infinite scalability - Buy only what your business needs, when it needs it.

With an extensive range of communications solutions options that integrate with desktop, e-mail, CRM, and other essential business software, CopiaFacts provides your employees a unified approach to enterprise communications, thereby saving you time and money. All of your messages are delivered with the same ease as printing them out to a network printer.

This manual provides reference documentation for CopiaFacts. A separate manual describes installation of the software.

When updating items of CopiaFacts software to new releases, please check the Release Notes topic which highlights changes which might require modification of your command files or procedures. The introduction you are now reading also includes subtopics: Copyright, Trademarks and Patents, Software License, Limited Warranty, Support and Maintenance, and Contacting Copia.

Topic url: http://www.copia.com/support/refmanual/index.html?introduction.htm