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Run-time errors (4xxx) |
  
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Run-time errors (4xxx) |
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4003 Wink failed (code x)
An internal error occurred during Voice Board or Hardware DID processing.
4005 No log entry
An internal error occurred during call setup.
4008 Stop channel failed (code x)
4010 Sethook failed (code x)
An internal error occurred during Voice Board or Hardware DID processing.
4012 User ops & line ops/schedule combine to give no line mode for this call
An incoming call was allocated a user profile which, when combined with the current line operations (defined in the configurator) and line schedules, disabled the line modes needed to process this type of call.
4014 Bad menu image x
An error occurred setting up a menu interaction using the commands in the specified infobox. Check the contents of the .IIF file.
4016 Invalid action code x (n)
The action selected by a job IVR caller or in job infobox processing was not valid.
4018 Too many lock tries, type x, mbox x, call x
CopiaFacts was unable to save a callback request. Standard voice prompt 28 was played to the caller.
4019 Unable to load user x for x
The user profile specified in the FS file could not be loaded to process a callback fax.
4020 User ops & line ops/schedule combine to give wrong line mode for this call
An attempt was made to process a callback on a line for which neither outbound nor delivery operations were specified or an attempt was made to deliver fax mail on a fax-on-demand line or an attempt was made to send fax-on-demand on a fax mail delivery line. These errors can occur when an incorrect user profile is specified in an FS file.
4022 Open failed (code n) for filename (n)
4023 Read failed (code n) for filename (n)
An operating system error was reported when opening or reading a file. Either message can also be caused by hardware errors or network problems.
4025 No mail box for x
An error occurred updating a fax mail box to record the receipt of fax mail.
4027 Create failed (code x) for f (x)
4028 Write failed (code x) for f (x)
An operating system error was reported when opening or writing a file. These messages can also be caused by hardware errors or network problems.
4030 Cannot create mail message x x
An error occurred updating a fax mail box to record the receipt of fax mail.
4031 Error (code x) receiving fax
An error occurred during receipt of fax mail or remote image update.
4032 Exception in Graphical Cover Sheet for for x
An error occurred within F7GCOVER.DLL. Further information will follow in the trace file.
4033 Variable x not saved, exceeded x kb limit
Use the Maximum Variable Space option in CopiaFacts Runtime Options to increase the per-call limit.
4034 Fatal ternary search tree error - not enough nodes to continue
Contact your CopiaFacts supplier for advice.
4035 No files to send (x)
An attempt was made to transmit a fax but no files were found to send. This error can be caused when an FS file is created other than by CopiaFacts and has no valid $fax_filename commands, or when a partial retry page count has been manually edited incorrectly in the $attempt_record history, leaving no files to send.
4036 Unable to get next recording
4037 Next recording filename missing in line #n
The $record_nextmsg command was incorrect.
4038 Out of memory for variable x
Saving a variable assignment has failed, contact your CopiaFacts supplier.
4039 Exception in FFCallClose
The user-provided call-control DLL has encountered a problem.
4041 Exception in DBentry DLL call
An exception has occurred in F7DATABASE.DLL. Running FFTRACE alongside the COPIAFACTS program, with F7DATABASE enabled under File/Applications, will show further details of the problem.
4042 Exception in user DLL
4043 Exception in user DLL initialization
The user-provided DLL has encountered a problem.
4044 Unable to create x after n attempts
4045 Active log file x is no longer available
An error occurred on the daily DBF log file. This will normally be the result of a network problem.
4046 Unable to open list x
A low-level error occurred processing Gammalink operations for a multiple-file transmission
4047 Phone number x is too long
4048 Missing phone number
The phone number cannot be dialed by the fax board in use. The normal length limit is 40 characters, but some boards are limited to 20.
4049 Shutdown flag set on n consecutve x outcomes
The $kill_group for outcome x was triggered and CopiaFacts will shut down on this node.
4050 Dial failed (code x)
4051 Dial failed, returned x
A low-level error occurred processing fax operations. Please report the noted error code to your CopiaFacts supplier.
4052 Unable to locate job report file to update
4053 Unable to append to job file x
Details of the current job item could not be appended to the job report
4054 Missing job owner or jobtype
4055 Missing job directory x/y
4056 Missing owner directory x
4057 Unable to reload job instance x
4058 No job instance available
The job information selected by a job IVR caller or specified in system variables was invalid.
4059 List number x out of range
4060 Failed to update list selections for x
4061 No lists selected
The job list numbers selected by a job IVR caller or specified in system variables were invalid.
4062 Invalid instance number x
4063 Unable to load job instance x
4064 Job create failed (n) for owner |x| jobtype |y|
4065 Job status update to n failed for |x|
The job information was invalid or incorrect at this stage of job processing.
4066 Unable to get next mcf
The NEXTMCF control file in the post office directory could not be locked and read to obtain a message number for incoming fax mail.
4067 Cannot find mail message, box: x, msg: x
An error was encountered processing incoming fax mail.
4068 Not enough memory (n)
Consult your CopiaFacts supplier for assistance.
4069 Error: mail box x is an owner box
An attempt was made to receive fax mail into an owner mail box. Incoming fax mail should always go to a satellite mail box.
4070 Unable to load mail message s (n)
4071 Missing mail box n (n)
4072 Error writing mailbox file number n
4074 No mail-box control structure defined
4075 No message directory defined for box n, msg m
4076 Invalid message file name s
4077 No message file to write
4078 Unable to write mail message s
4079 Unable to load mail box n (n)
A low-level error occurred while processing incoming fax mail
4080 Conflict: mail owner and FoD ops, user x: FoD disabled
4081 Conflict: mail receive and FoD ops, user x: FoD disabled
The current line operations, as modified by the $user_op, specify a conflicting use of the line. A line cannot be used for normal fax-on-demand applications at the same time as either fax mail receive or owner mail box maintenance, because the greeting to the caller is completely different for each of these uses. Therefore, when running fax mail and FoD, each .USR file must have a $user_op command. This error can be caused by incorrect coding of the $user_op keywords or line operations. If it is not detected during program startup, it could be that line schedule and the $user_sched commands which were intended to specify different line uses at different times have in fact caused an overlap of functions.
4082 No valid conditional in: x
4083 End of file missing x $endif(s), in file x
4084 $if nested too deeply, in file x on line #n
4085 $else without $if, in file x on line #n
4086 $endif without $if, in file x on line #n
4087 Not enough memory to set variable x to x
An error was encountered processing conditional commands in a .IIF file. Check that the condition on the $if statement is correctly coded and that the $if, $else, $elseif and $endif statements are not unbalanced.
4089 Voice file x missing for image x
The voice file specified in a .IIF file cannot be found.
4090 Missing preprocessor name in file x
4091 System command x failed (code x)
An internal pre-process command could not be run for the reason given by the errno shown. Code 2 indicates that the executable file was not found.
4092 Error loading user profile x from file x
The user profile specified in the FS file could not be loaded.
4100 No data written to cover sheet file %s
The processing of an ascii cover sheet was not completed
4101 Log index not -1
An internal error occurred during call setup. Please contact your CopiaFacts supplier.
4102 IIF x is type n, not a menu
4103 Play menu failed for image x
4104 Bad menu entry by user in menu x
The infobox specifying a menu was not coded correctly
4105 File x, type y not valid for onecall
4106 File x, type y not yet preprocessed
The preprocessing of a DOC, PDF or XLS file, or another file requiring preprocessing, was incorrectly specified or failed to complete properly.
4107 Error code n in getdtmfs
An error occurred in Dialogic touch-tone detection. Please report the noted error code to your CopiaFacts supplier.
4108 Unable to find x after n attempts
The log file became unavailable, probably because of a network error
4109 No voice channel available (n)
There was no voice resource which could be attached to the line.
4111 Fatal error checking x for y
The do-not-send lookup failed. The lookup was not performed.
4112 play_file function returned code n
4113 No voice file found for menu x
The playing of a voice message failed to complete.
4114 Unable to find message x
4117 Unable to load indexed voice file x
The system was unable to play the voice file shown.
4122 Bad logfile index line_ref=n idx=m (x)
4123 Unable to create log file x, d_report = m errno = n
An intermal error occurred while processing the log file.
4124 Shutdown flag set (x)
A caller entered the password infobox number to shut down, or a critical error occurred (and was reported independently) which prevented CopiaFacts from continuing to run.
4125 Unable to open log file x, d_report = x, errno = x rc = x
4126 Unable to append to log file x, d_report=x rc=x
4127 Unable to close log file x, d_report=x rc=x
4128 Call log file is not open
An intermal error occurred while processing the log file
4129 Unable to lock call counter record to get new call number, d_report=x rc=x
Increase the $lock_tries value to allow longer for multiple machines to access the FAXCOUNT.DBF file.
4133 No user profile to validate caller ID
No user profile was available at the time the caller ID was to be checked.
4134 Unable to open index file x, d_report=x errno=x
4137 Field type not C/N or field x not found, rc=x d_report=x
4138 Record not found in file x, rc=x d_report=x errno=x
An error occurred while processing the index and data files specified on the $caller_id command. Error 4138 can be caused by the files having become out of step, with an entry in the index but no matching data record.
4139 No entries in satellite mail box list for n
4140 Box x is not a Satellite Box
4141 Load mail box failed for box n
4142 Load mail message failed for directory x, file y, box n
4143 Mail box numbers do not match: n n"
While checking the satellite boxes associated with a particular owner during fax mail pickup or retrieve operations, a mail box was found which was not a satellite box or was invalid in some way. This error can be caused if the mail box settings are modified while the boxes actually have fax mail.
4146 Selected image has a cost but no credit card types set
This error is caused by including credit card costs in a .IIF file but not having credit card information in the user profile.
4148 Record not updated in file s, rc=n d_report=n errno=n
An error occurred while updating a dBASE file. Check that another application was not processing the file in a non-shared mode.
4149 New FS file s found with 'in progress' status; deleted
An FS file was found marked as currently being sent by this node, but the node was not actually sending it; however there was also a matching SENT or FAIL record.
4150 (error text)
The displayed text indicates an application exception which occurred during job admin processing by F7JOBADM.DLL. Please report the noted error message to your CopiaFacts supplier.
4151 File spec over 63 chars: |x|
A Gammalink fax filename was too long. Consider using the Local Copy option to move the file to a shorter pathname.
4152 WARNING: $get_var and @varname in same IIF s (line #n)
You must use separate infoboxes to 'get' a variable from a caller with $get_var and to test it with $if.
4153 Coversheet include file s not found
A cover sheet could not be processed because of a missing included file.
4154 Error building fax transmission list (x)
4155 Bad IOTT parameters x x x x x x x x
4156 Bad TIF tag x
4157 Missing TIF tag x
4158 Unable to start fax send, code x
4159 Error x setting fax state to CALLER
4160 Error x setting fax state to CALLED
A low-level error occurred processing Dialogic Fax40 fax operations.
4161 Record not appended to file s, rc=n d_report=d errno=e
4163 Key |s| more than 80 bytes
4164 Key s (c) not added in file s, rc=n d_report=d errno=e
An error occurred while processing a DBF file and corresponding index file.
4165 Unable to build transmission list
A file error occurred while building a VFX/40 transmission list.
4166 Brooktrout error return n/n (n)
A low-level error was returned from the Brooktrout API. There will usually be an additional CopiaFacts error report with this message. The two numbers refer to the channel status and the line status.
4167 Mismatch on old value updating file s
The record being amended using $update_dbf did not have the expected value. Another network node may have changed it between getting the value and updating it.
4168 Line should not have active user s while waiting for call
An internal error occurred resetting the line state. Please report the error to your CopiaFacts supplier.
4169 File x, type x not valid for this fax board
4171 File x, type x not valid for this fax board
4172 Warning: $image_type was x, file x was x
4173 Warning: file x was identified as type x
The automatic detection of fax file type produced an unexpected result. This could be because you attempted to select a file in a format which could not be handled by one of the fax boards in your system. Use the run-time option No Filetype Check if you know that the fax is always able to be sent.
4174 No operations defined for line in idle state
The combination of line and user operations and schedules left a line with no operations at all.
4176 Incompatible files x & x: should be NDX & DBF or key & DD
4177 Unable to open database x, d_report=n errno=n
4178 Unable to open index key s in database x, d_report=n errno=n
4179 Index file s has invalid key type/length
An error occurred using the FoxPro/dBASE interface functions.
4180 WARNING: accept/receive not supported with other operations
Incoming faxes cannot be received automatically on this line because other operations (e.g. inbound polling) prevent the detection of an incoming fax.
4181 Coversheet include file x not in a supported format
This fax board does not support the file type named on a file-include directive.
4182 No user profile available to create FS file
The user profile checked at the start of a request call is no longer available.
4183 No directory specified for imageupdate (use $update_image)
Remote image update could not be completed.
4187 Dialogic error code 0x%x on function %s, voice file %s (%d)
4188 Dialogic error code 0x%x on function %s (%d)
Dialogic voice operations failed.
4189 Error %d building fax transmission list
At fax transmission time the specified documents (if any) could not be collected for transmission.
4190 Invalid file name %s
The path name was invalid or too long for GammaLink transmission.
4191 Cannot lock line record to get exclusive use of line, d_report=%d rc=%d, ln=%d
At system startup, another machine already controlled the line number specified.
4192 Unsupported WAV file format in x
The WAV file format was not one of those supported by the voice board. The sample rate may be too high, or it may not be a mono file.
4193 Missing x resource on this line
The voice, fax or telephony resource allocated for this line cannot be found
4194 Missing or multiple fax board types for make cover
At the time a cover sheet is to be created, the fax board type has not been determined.
4195 No device specified to enable wait for inbound call
The line is enabled for inbound calls but there is no voice, fax, or telephony resource available to do this.
4196 Unable to answer T1 inbound call, code x
A low-level error has occurred while attempting to answer a call.
4197 Unable to re-initialise GammaLink board (rc = n)
Although the channel was available at program startup, it cannot be re-opened for use on a specific CopiaFacts line.
4198 Default user profile x for wait-for-fax has no inbound user-ops
The line is specified to receive faxes, but the default user profile cannot be used to enable wait-for-fax.
4199 Warning: user limit reached for DID number n
The user limit for the DID number (set by $user_limit) has been reached.
4200 MCI recording error x n
4201 Unable to re-initialise Powerfax board (rc = n)
4202 Error x creating queue
4203 Cannot convert ASCII file x to fax (return code x)
4204 Cannot enqueue file x (return code x)
4205 Cannot set transmit parameters (return code x)
4206 Cannot submit fax transmission (return code x)
4207 Cannot get event (return code x)
4208 Cannot get session status (return code x)
4209 Unknown fax termination event x
4210 Unknown fax event x
4211 Cannot get document status (return code x)
4212 Cannot release call (return code x)
A low-level error has occurred in Commetrex Powerfax operations.
4213 File x, type x not valid for the fax boards in all nodes
In a system with more than one type of fax board, the image selected cannot be sent by one of the available boards. Use -nft to override if you know that the transmission is restricted to capable boards only.
4214 Unable to load FXPRINT.DLL to print fax file (n)
The PRINTTHISFILE system variable requires the presence of this DLL
4215 Cannot find job owner for x.FS, FFCLIENT postprocess ignored
The engine cannot set up the postprocessing for the FS file.
4216 Warning: infobox postprocess may be incomplete
The infobox sequence did not finish by transferring to state IIF_PROC_COMPLETE
4217 FS file processing not correctly terminated
A voice outbound operation did not finish at VOICE_EXIT or VOICE_FAIL
4218 Missing attempt record to record failure
An internal error has occurred in FS file processing
4219 Unable to find or create directory %s, error %d
A temporary folder could not be used
4220 No files to send: total %d, already sent %d
A fax attempt has either specified no files, or has been abandoned (as a success) because all files have been sent in earlier attempts.
4221 No user profile for infobox postprocessing
4222 No user profile for infobox preprocessing
4223 No user profile for infobox post-receive processing
A user profile is required to locate (with $image_locn) and process the infobox files
4224 Failed to update job summary file (.SUM) for x
A network or other problem prevented the job file from being updated.
4225 Play_file function returned code n (n)
An error occurred while playing a message
4226 Unable to create ...process (error n) for |x|
4227 Unable to wait for termination of ...process |x|
4228 Exception in ...sprocess |x|
An error occurred while spawning a new process for $run or for an internal pre/post process
4229 FS x found for already-completed job %s
An FS file may have been manually moved for reprocessing in a job which has already been completed.
4230 Error n copying |x| to |x|
An error occurred in a file-copy operation.
4231 Graphical annotation of received faxmail n returned n
An $apply_gct operation failed for an incoming fax
4232 Invalid format receive filename
A (partially) received fax has incorrect format
4233 $repeat blocks can not be nested
4234 Suspected infinite repeat loop
4235 $repeat block not terminated with $until
4236 $until encountered not preceded by $repeat
A logic error occurred in the use of $repeat/$until in an infobox
4237 Failed to enqueue e-mail FS file x (error n)
An email FS file could not be added to the specified message queue
4238 File x not valid for this fax board
A faxable TIF format is not supported by the board selected
4239 Warning: IP address echoed as x, different from $email_localname
4240 Warning: current e-mail localname (x) changed to x
A remote MTA has echoed an address which does not correspond to that specified as the $email_localname.
4241 Unable to open message queue x (error x)
4242 Unable to close message queue x (error x)
An error has occurred in adding a notification to the copia_notify queue.
4243 No $error_exit defined in infobox x
An error has occurred but no $error_exit has been provided in the infobox. The call or infobox processing will be terminated.
4248 Exception in MSMQ.DLL
The processing of a queue has failed. Running FFTRACE alongside the COPIAFACTS program, with F7MSMQ enabled under File/Applications, will show further details of the problem.
4249 No resource available to process incoming call (DNIS: x, ANI: x)
An internal error has been detected in Dialogic Diva call processing.
4250 ASCII cover sheet not supported
Use a graphical cover for Dialogic Diva operations.
4252 Exception in user DLL exit
An exception has occurred in shutdown code in the user-provided DLL.
4253 Warning: async record file still open at line reset
An internal error has occurred in asynchonous record operations.
4259 Unable to send color and non-color in same transmission
4260 Unable to send multiple color files in same transmission
The rules covering color fax operations on a Brooktrout TR1034 board have not been adhered to. To send multiple pages, a single IPK file must be specified.
4261 Warning: EFF receive not configured, but enabled in BTCALL.CFG
You have enabled reception of color faxes in BTCALL.CFG, but CopiaFacts is not configured to receive color into IPK files. Received color files will be saved as an invalid-format TIFF file.
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