Vertical Communications TeleVantage™

Copia is a preferred reseller and technology partner of the Vertical Communications TeleVantage phone system. TeleVantage marks a change for the business PBX market by being a software-based phone system that combines the power of standard computer equipment with a standardized telephony hardware platform. The open-systems architecture is supported by world-class Intel® hardware and TeleVantage delivers greater functionality, flexibility, and value than proprietary PBX system.

Perfect for a business of any size, TeleVantage is a true hybrid PBX platform supporting analog, digital, or VoIP trunks. Real cost savings come from the ability to use a variety of phone types; regular analog phones, digital phones, Voice Over IP phones and desktop PC headsets are all supported. Whether you own a business, operate a call center, want to unite multiple remote office locations or run a large enterprise organization, TeleVantage will make an impact by enhancing your customer service, increasing productivity and improving the bottom line.

Copia has been a TeleVantage user and reseller since 1997, longer than almost any other TeleVantage reseller. We run TeleVantage in-house and our award winning CopiaFacts™ software line has been extending the capabilities of TeleVantage since 1998.

Copia's clients include some of the largest TeleVantage end user installations, and additionally most TeleVantage resellers also offer the entire CopiaFacts line as an add-on to their TeleVantage sales.

Online Demo!

Check out the online feature tour and demo here. This run down gives you a great overview of the TeleVantage system and what it can do for your company.

FEATURES

ADD-ON SOLUTIONS

Uses Windows 2000/2003 Servers
Open architecture using standard Intel Dialogic hardware
Complies with industry-standard APIs, including Microsoft COM and TAPI
Windows Client or Web Browser Interface with SoftPhone
Supports analog, T-1, E-1, BRI, PRI, and VoIP trunks from ITSP's

Widest array of phone support - Don't be locked into one expensive phone

Support for analog Handsets (as you would use at home from Radio Shack, Best Buy, etc)
Any cordless phone
H.323/SIP IP Devices, CLASS, ADSI and TAPI Phones
Softphones along with legacy PBX support (NEC, Avaya, Nortel, Seimens)

Auto Attendants

Call Center Applications
True Skills based Routing ("Follow Me" Feature)
Paging (To another Phone, Pager, E-Mail, etc)
Call Conferencing with Coaching, Monitoring, Joining
Unlimited Call Recording Included at no additional cost
Voice Main Included
Call Screening
Reporting & Accounting
Integration with popular packages like ACT!, Outlook, GoldMine
Route voice-mail to e-mail
Easy Setup, Upgrades and Administration with no truck rolls needed

CopiaFacts
VoiceFacts IVR
FaxFacts Fax Server
TeleVantage Persistent Pager
TeleVantage Call Center Scoreboard
TeleVantage Call Classifier
TeleVantage Smart Dialer
Accounting SMDR Apps
MS Exchange Integration

PRICING

Copia can put together a quote based upon your phone system needs. Please contact us for more information.

If you are a TeleVantage user you may either contact Copia directly for pricing, or check with your TeleVantage reseller for CopiaFacts fax and IVR system pricing.

DOWNLOADS

LINKS

TeleVantage 7.0 Overview PDF - 459K