CopiaFacts Software

The centerpiece of your modern messagaing infrastructure. Easily extendable, expandable and equally powerful, the CopiaFacts Server engine handles all inbound/outbound/pre-/post-processing of incoming and outgoing communication streams. Systems are desgined to integrate with your existing communication systems from your in-house or cloud based servers down to your desktop and mobile apps.

Why CopiaFacts?

Simply because time, productivity, reliability, and saving money are important to you.
That's why you want a system that allows you to fax directly from your desktops as easily as you can print, process custom IVR scripts, and blast out e-mails to tens of thousands of your clients announcing that your IPO.

The CopiaFacts suite of preferred communications solutions provides your business with the tools necessary to supply your customers with the information they need, in the format they desire.

What can CopiaFacts Do?

The CopiaFacts suite covers all major forms of communication. Traditional services such as voice calls or faxing, as well as the latest in e-mail and SMS. These programs together can provide the following benefits to your business:

  • Lower the cost of communication between you and your customers.
  • Integration into your current network and business applications.
  • Infinite scalability - Buy only what your business needs, when it needs it.

With an extensive range of communications solutions options that integrate with desktop, e-mail, CRM, and other essential business software, CopiaFacts provides your employees a unified approach to enterprise communications, thereby saving you time and money.

Stable and Reliable CopiaFacts Architecture

Built by programmers, for programmers our systems can stay up and running with no intervention for years, not just days or hours. There are literally hundreds of features and functionality is always able to be expanded, but some major highlights include:

  • SMTP Outbound E-Mail Server
  • Full Microsoft Exchange/Outlook compatibility (or any hosted email solutions like Google Gmail, etc)
  • High volume broadcast messaging (Fax/Voice/E-Mail, etc)
  • Mail Merge to Fax and E-Mail (patented)
  • Fax-on-Demand with IVR
  • Advanced message status viewer
  • Load balancing
  • Full Reporting/Job Administration package
  • Integration with Software PBX systems
  • SMS Support

Scalable Software

Did we mention scalability? Never worry about having limited capacity - can scale the size and features as you need. We believe you should never have to pay for something that you never intend on using so all pricing is a la carte. Our sales and engineering staff customizes a solution just for you.

This is why CopiaFacts is an attractive option for all size businesses; it is one suite that can continue to deliver consistent results no matter how large your business grows. You can start off small with a few lines, and watch your system grow to utilize thousands.

CopiaFacts Features

Stable, Reliable Engine
The CopiaFacts Engine controls all inbound and outbound messaging on your CopiaFacts system. Designed to run for years unattended, it sets the standard reliability and dependability.

WorkStation Client
The WorkStation client is for Windows PCs and provides access to a wide variety of exsisting address books, including Outlook or Exchange address books, GoldMine, ACT, LDAP, Active Directory Services, or any data source that allows ADO or OLE DB/ODBC access. This can include Microsoft Access, SAP, Oracle, Excel, xBase, and SQL databases.

Fax Capabilities
FaxFacts provides all the faxing power your business will ever need. Features include a boardless faxing (FoIP), fax server, fax broadcaster, fax on demand, mail merge to fax, inbound fax routing, and fax mail.

Voice Capabilities
This includes full featured IVR capabilities to enable promts, questions, inbound flow control, PBX integrations, SIP support, etc. It can be used for wide scale voice notifications (voice broadcasting or message trees) or even for a complete call center application.

A full assorment of e-mail capabilites can be configured. This include extreme high volume outbound support (or email blasting), inbound custom processing, any assortment of fax and email combinations (like routing faxes to your email) or even complete custom SMTP servers. E-Mail to Fax is a popular option

The CopiaFacts API sets it apart from the rest. This architecture was designed with programmers in mind with simple straight forward interfaces into the Engine. The process of sending and receiving messages can be easily integrated into your messaging flow.

Most systems are completely boardless for fax or voice resources - but we do support legacy hardware.

Contact the Copia Sales department for more information at 800.689.8898 or click here to request a quote.