E-Mail is an key component in maintaining contact with your customers, and announcing your new products or features. The e-mail support in CopiaFacts ensures that e-mail broadcasts get out reliably and on-time without clogging up your current e-mail server. CopiaFacts e-mail, fax and voice are integrated to allow a common set of address books to be maintained for all your messaging needs.
CopiaFacts can also handle your e-mail to fax and fax to e-mail transactions. This allows for fax inbound routing to personal e-mail boxes. The CopiaFacts Client software also includes e-mail sending capabilities to give your employees a single, central messaging program.
For small-volume outbound e-mail operations, and for system-generated notifications, CopiaFacts also supports the use of a corporate mail server or the mail server provided by an ISP to relay your outbound mail. See this topic for more information.
Designed for large scale E-Mail Notification
The outbound e-mail features were designed with one thing in mind, high volume output of e-mail messages. The outbound SMTP E-Mail Server can send your e-mails without placing a burden on your general purpose e-mail server. The principal features are as follows:
•SMTP outbound e-mail server
•E-Mail broadcasting engine
•Integrates with CopiaFacts Job Administration
•Fax to e-mail routing
•E-Mail to fax routing
•Mail Merge to e-mail
•S/MIME signing and encryption support
•Capable of 1,000,000+ fully customized e-mails per hour per server
•Full HTML/MHTML support
•Do-not-send lists for e-mail addresses and domains
•Unlimited variable substitutions to personalize messages
•Clear error messages on failed addresses
•Supports international character sets
•Customized PDF attachments
Know if your address is bad before you send
CopiaFacts normally sends e-mail direct to the recipient mail server, not via your corporate mail server or Internet Service Provider (ISP). So the number of returned undeliverable messages is greatly reduced. This eliminates the back-flow of bad e-mail address notifications which might otherwise slow your mail server down to a crawl after a large broadcast. When an e-mail address is no longer valid, our status program tells you in plain English and you are then able to sort out these undeliverable addresses.
Personalize your E-Mail
There are several ways to personalize the content of your e-mails. The first is through unlimited variable substitution. This allows you to set any number of variables in your e-mail message template (name, phone number, address, etc) and have them placed in your outgoing e-mail. This gives your e-mail the added zip to get it noticed.
The other way is through our mail merge to e-mail option. This is good for combining broadcasts with your FaxFacts system. You can deliver the same exact message, complete with formatting and personalization, to your clients whether they prefer e-mail or fax. The CopiaFacts engine sends your mail merged document off the exact same way.
Business-grade connection is required
To deal with outbound e-mail a business level Internet connection is required. This means that you must have a large upstream bandwidth that can handle sending many e-mails simultaneously. Domestic internet connections may not have enough upstream bandwidth to keep up with the speed of the CopiaFacts program.
