Symptoms:
Users are not receiving notifications of fax tramsmission results
Actions:
First, perform the recommended steps for failure to transmit email.
In addition, if using email-to-fax, it is important to check the Gateway Sender Option settings in GWMANAGER for affected users, to ensure that notifications are specified for both successful and failed faxes. If there is no specific template for the affected user, the Default.FST file for the sender domain may have been used.
If the affected user is instead using FFCLIENT to send faxes, then check that the notification options for the user in CFCLIENTADMIN are also set correctly.
