The Gateway is installed from the COPIAINSTALL9 program by checking the Copia SMTP Gateway checkbox in the list of installable items.
The gateway service executable CFGATEWAY will be installed to the Copia folder under Program Files. The application used to configure the gateway, GWMANAGER, will also be installed. The installer also installs the default user profile used for the gateway transactions, as well as the script modules used for email notification and processing subscriber remove requests received by email.
When you start GWMANAGER for the first time, it will offer to install CFGATEWAY as a service on the machine. The default is to install the service to use the local user account. But if the gateway will be connecting to the CopiaFacts Fax Server over the network, then you will need to change the logon account for the gateway to an account that has read/write privileges for the Copia share. You can do this, if it has already been set to the default user account, from the LogOn tab from the properties page for the CopiaFacts New SMTP Gateway service from the services management snap-in.
 | Note that to run the service successfully using a user account, it will be necessary for the user account to have the rights to log in as a service, which is often not set as the default. This involves adding the SeServiceLogonRight privilege to the list of privileges, either for the account or for the Administrators group if the account is the only administrator on the machine. |
If you experience any start-up problems with the gateway service following a system reboot and the problems are not related to configuration errors, you may wish to add a restart for the first and second failures to compensate for possible delays in establishing network connections. You can set the restart strategy on the Recovery tab on the properties page for the CFGATEWAY service.
