Symptoms:
Frequent failures of the same type
Actions:
First check that the outcome code does not feature in the documentation for BladeWare or XCAPI with a suggested resolution:
•For BladeWare, see the BladeWare Profile Notes for 7308, 7309, and 7849.
•For XCAPI, see the references to 8716, 8717 and 8726
For other repeated failure codes relating to faxing, we recommend finding an entire COPIAFACTS trace file with examples of the issues and sending it to Copia with some information about the context.
