The E-MailFacts platform

High-Performance Email Broadcast and SMTP Processing

Send outbound email broadcasts and process inbound messages at real scale. E-MailFacts uses the same CopiaFacts platform that runs fax and voice.

Many companies rely on a Copia email solution for product activations, newsletters or specialized processing, often running quietly behind a third-party product. The same email "threads" also handle email-to-fax and fax-to-email transactions, enabling inbound fax routing to personal email boxes.

1,000,000+/hourEmails per hour, on a single instance.
Real-time DNSDo-Not-Send lists checked on every send.
Secure emailTLS, S/MIME, DKIM and attachment encryption.
Blended broadcastsOne job, sent by fax and/or email.
High-volume email

More than 1,000,000 emails per hour.

1M+

High Throughput

Support over 1,000,000 emails per hour on a single instance.

RT

Real-Time DNS

The system acknowledges Do-Not-Send requests almost immediately, processed at send time.

ATT

Customized Attachments

Macro substitutions inside attachments are processed in real time for recipient-specific output.

DEV

Custom Development

Have a unique integration problem? Copia's team can help.

Real-time customization

Substitutions made at send time, not job submission.

Use as many variable substitutions as the workflow requires. Because substitutions are made at send time, outbound emails can use the most current information available, including data updated after the job was submitted.

Outbound infrastructure

Move high-volume sending off your general-use email servers.

High-volume email is often better handled outside an organization's general-use email system. Copia can integrate broadcast and notification traffic into existing workflows while keeping that load off day-to-day mail servers.

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More features

Email controls for high-volume operations.

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Direct Sending

Reduces undeliverables by sending directly to the recipient mail server, not via a proxy.

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Full HTML/MHTML Support

Send plain text or fully HTML-formatted email.

MIX

Blended Broadcasts

One broadcast can send the same content by fax and/or email to your client base.

DNS

Multiple DNS Lists

Supports global and per-job Do-Not-Send lists that are validated on each individual email send, not just at job submission.

TLS

Secure Email

Inbound and outbound email supports TLS, S/MIME, DKIM and encrypted attachments to help maintain HIPAA-readiness. See Signed & Encrypted Email.

✓

Mail-Merge Workflow

Launch an email broadcast from familiar mail-merge programs using Copia's print workflow.

Business-level internet required. Sending many emails simultaneously needs large upstream bandwidth, typically SDSL, T1, DS3 or higher. Cable modems, ADSL and dial-up connections usually can't keep up with the speed of the CopiaFacts program.

Mail Merge to Email

Email documents directly from your mail merge.

Insert one additional merge field in your word processor and CopiaFacts turns the merge into a personalized email broadcast. No OCR or scripting is required.

MM

Personalized Output

Email documents are delivered fully formatted and personalized, with attachments when necessary.

✓

No OCR, 100% Accurate

The email address is read directly from the patented font. The CopiaFacts engine starts sending as soon as documents are created.

✉

Combine Fax & Email

A common merge field with either a fax number or email address lets CopiaFacts send each record by whichever channel applies.

∞

Scales With the Batch

The CopiaFacts engine keeps pace as batches grow instead of slowing after a few hundred or a thousand messages.

How it works

From merge template to a sent email.

Build your merge template

In your word processor, add a merge field named email at the very top of the document, formatted in Copia's patented font.

Run your normal mail merge

Merge your data as usual, with one output document per recipient and the address rendered in the patented font.

CopiaFacts reads the address

The engine reads the patented font directly from the output and extracts the email address with complete accuracy.

Delivered to the queue

The message is sent immediately or routed to fax instead if the record calls for that channel.

Patented technology

The same patented font that powers Mail Merge to Fax.

The same patented technology used for Mail Merge to Fax is also the basis for Mail Merge to Email. Define a merge field as email, insert it at the very top of your document, and format it as 12-point in the special patented font Copia provides. Print the merge to Copia's print driver and the mail merge to email process begins with no programming required.

The patented font

See it for yourself.

The unusual characters below are the actual patented font. CopiaFacts reads them directly rather than using OCR.

Sample of Copia's patented mail-merge-to-email font rendering the address useracustomer.com
Email FAQ

Questions about E-MailFacts.

How much email volume can CopiaFacts handle?

Easily over 1,000,000 emails per hour on a single instance. The engine is designed for high-volume broadcast as well as transactional sending.

Can email and fax be combined in one broadcast?

Yes. A blended broadcast can send the same content by fax and/or email, and Mail Merge can route each record to whichever channel its data specifies.

Is Do-Not-Send handled in real time?

Yes. Global and per-job Do-Not-Send lists are validated on every individual send, not just when the job is submitted.

Is the email secure?

Yes. Inbound and outbound email supports TLS, S/MIME and DKIM, including attachment encryption, to help maintain HIPAA-readiness.

Can I mail merge to email the same way I mail merge to fax?

Yes. The process uses the same patented font technology: define a merge field named email and print to Copia's print driver.

What internet connection do I need?

A business-level connection with large upstream bandwidth, typically SDSL, T1, DS3 or higher. Cable, ADSL and dial-up connections usually can't keep up with high-volume sending.

Talk to Copia

Tell us about your email workflow.

Share your current volume, whether you need blended fax/email, and any security or compliance requirements. Copia can help determine the right E-MailFacts configuration.

Talk to Copia

Send a quick question about Email.

Add a few details and a Copia specialist will follow up.

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