High-volume fax delivery

Fax Broadcasting Software for High-Volume Delivery

FaxFacts® gives organizations and service providers the tools to run high-volume fax broadcasts with control over recipient data, personalization, scheduling, retries and reporting.

Send one document to a large list, create personalized graphical cover sheets, or generate fully personalized mail-merge fax jobs—all from software that can run in infrastructure you control.

High-volume jobsDesigned for sustained outbound fax operations.
PersonalizationBlast, graphical cover sheet or full mail merge.
Smart retriesApply retry logic based on the result of each attempt.
Customer-controlledDeploy on-premises, virtualized or hosted.
Three broadcast models

From simple fax blasting to fully personalized delivery.

Not every mass faxing workflow needs the same level of personalization. FaxFacts supports multiple ways to build a broadcast.

Fax Blasting

Send the same document to every recipient. This is the simplest broadcast model for announcements, notices, newsletters and other common-content jobs.

Same content · many recipients

Graphical Cover Sheets

Combine a common graphical background with recipient-specific fields so each fax can carry personalized information while the primary document remains consistent.

Graphical cover sheet details

Mail Merge to Fax

Create fully personalized output using mail-merge-capable software. FaxFacts can support automated routing of generated documents into the outbound fax workflow.

Mail merge fax details
Broadcast workflow

Control the job from list import through final reporting.

FaxFacts organizes broadcasts as manageable jobs, giving operators control over when and how large fax campaigns are processed.

Bring the recipient data

Use contacts from databases, CRM systems, directories, spreadsheets or text-based lists.

Build the fax content

Choose common content, graphical personalization or a fully personalized mail-merge workflow.

Schedule & route the job

Start and stop jobs, decide when broadcasts run and assign available fax lines or ports as needed.

Retry & report

Failed attempts loop back for another try, based on the result of each attempt, until the job is delivered or its retry rules are exhausted — then reports are generated.

Do-not-send lists are checked at send time, not when the list is loaded, so a removal request is honored immediately, even mid-job.

Job administration

Make large fax broadcasts easier to operate.

Broadcast jobs can be managed as discrete workloads rather than one long queue of unrelated fax attempts.

  • Start and stop jobs. Operators can control active broadcast workloads rather than waiting for an entire list to finish.
  • Schedule delivery windows. Decide when selected broadcast jobs should run.
  • Allocate lines or ports. Control which fax resources are available to a job and support routing strategies.
  • Cascade job defaults, then override per job. System, client and job-type properties cascade as defaults, and every launched job instance keeps its own settings and a unique reference number for tracking.
  • Automate reports. Job reports can be generated and delivered after processing completes, exported as XLSX, DBF or tab-separated data.
Broadcast Job Administrator3 active
Customer notices18,420 recipients · fax · scheduled
Queued
Partner update6,850 recipients · voice · smart retry
Sending
Daily fulfillment2,114 recipients · email · personalized
Reporting
Use the data you already have

Connect fax broadcasting to existing recipient sources.

FaxFacts is designed to work with business data instead of forcing contacts into a proprietary broadcast address book.

Exchange / Outlook
CRM systems
LDAP / Active Directory
SQL / MySQL databases
Excel / CSV lists
Tab / text files

For specialized workflows, Copia's developer and integration options can connect fax processing with custom applications and databases.

Reliability & control

Build broadcast rules around the way your operation works.

High-volume faxing is not just about starting a large list. The difficult work is handling failures, suppressions, reporting and repeat attempts intelligently.

DNS

Do Not Send Lists

Maintain suppression lists globally or for individual jobs so selected recipients can be excluded from future broadcasts.

↻

Smart Retries

Apply different retry behavior for busy numbers, voice answers, partial transmissions and other delivery outcomes instead of treating every failure the same way.

✓

Reporting & Auditability

Track job results and generate reports so operators can understand what was delivered, what failed and what needs follow-up.

Compliance note: FaxFacts includes controls that can support an organization's fax-compliance processes, including suppression lists, job controls and reporting. The organization sending a broadcast remains responsible for determining and complying with applicable laws and consent requirements, including the Telephone Consumer Protection Act (TCPA).
Deployment flexibility

Run fax broadcasting on the infrastructure that fits the job.

FaxFacts is part of the CopiaFacts platform and can support traditional fax connectivity as well as boardless Fax over IP using SIP/T.38. Deploy on-premises, on virtual machines or in hosted infrastructure selected for the customer.

Software, not a fax service

Designed for organizations that want control.

Copia licenses enterprise fax software. It is not a pay-per-fax or monthly online fax broadcasting service. That distinction can be especially important when broadcast volume makes per-page economics unattractive or when an organization needs greater control over its data path and integration.

Fax broadcast FAQ

Questions about high-volume fax broadcasting.

Is FaxFacts a pay-per-fax broadcast service?

No. Copia licenses fax software rather than operating a consumer-style pay-per-page broadcast service. FaxFacts can be deployed in customer-controlled on-premises, virtualized or hosted infrastructure.

What is the difference between fax broadcasting, bulk faxing and fax blasting?

The terms are often used interchangeably. Fax blasting usually describes sending the same document to many recipients, while fax broadcasting can also include personalized cover sheets, mail merge and more sophisticated database-driven jobs.

Can each broadcast fax be personalized?

Yes. FaxFacts supports graphical cover-sheet personalization as well as fully personalized mail-merge fax workflows in addition to simple same-document fax blasting.

Can FaxFacts use recipient lists from our existing database or CRM?

Yes. Broadcast data can come from sources such as CRM systems, directories, SQL databases, spreadsheets and text-based lists. Custom integrations can use Copia's developer interfaces where a more specialized workflow is needed.

How does FaxFacts handle failed or busy fax numbers?

FaxFacts supports configurable retry logic so different delivery results can be handled differently, including busy numbers, partial transmissions and other outcomes.

Does FaxFacts support TCPA compliance?

FaxFacts includes tools such as Do Not Send lists, job controls and reporting that can support an organization's compliance process. The sender remains responsible for determining whether a fax may legally be sent and for complying with TCPA and other applicable requirements.

Can fax broadcasts run over SIP and T.38?

Yes. FaxFacts supports Fax over IP deployments using SIP/T.38 in addition to traditional fax connectivity, depending on the customer's environment and provider.

For historical engineering context, read Steve Hersee's Fax Broadcast Guide.

Size your broadcast system

Tell us how much fax you need to send.

Share your approximate broadcast volume, delivery window, data source and current telephony environment. Copia can help determine the right software and architecture.

Talk to Copia

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