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FaxFacts fax software
fax server software

Since 1989, Copia's FaxFacts fax software has set the standard for performance, reliability, and innovation in the faxing industry. FaxFacts is the last fax software you'll ever need.

FaxFacts provides automatic printing and routing for inbound faxes, load balancing, customized graphical cover sheets, extensive reporting capabilities, job administration, and the fastest fax broadcasting capabilities in the industry all from your desktop.

Why does your business need FaxFacts?

Even though email is the primary form of business communication today, fax still plays a vital role in many industries and is often the technology you still entrust your signed PO's and invoices to. Fax is a reliable and secure form of communication and is still the only universal choice for legal and healthcare industires. (HIPPA-Ready)

Adding fax capabilites to your network can free up wasted resources used in maintaining old equipment or taking up room in your printer rooms.

That's why you want a system that allows you to fax directly from your desktop as easily as you can print or email. You also want the system to handle busy fax numbers and have extensive retries automatically so you can move on to your next task, confident that your fax will be delivered.

Faxing no longer becomes a hassle to your employees. Their faxes are delivered straight to their desktop or e-mail inbox while your customers take notice of their personalized fax.


Fax Over IP
Boardless faxing supported - Integrate into your modern SIP PBX systems and avoid the need for installing POTS lines

Fax Server
The FaxFacts Fax Server is a full-featured, easy-to-use fax server system. The FaxFacts Fax Server based on an open architecture that is completely expandable and designed for customization.

Includes all of the fax utilities most offices need, including broadcast faxing, print to fax, status reports, and cover sheet attachments.

WorkStation Client
The WorkStation client is for Windows PCs and provides access to a wide variety of exsisting address books, including Outlook or Exchange address books, GoldMine, ACT, LDAP, Active Directory Services, or any data source that allows ADO or OLE DB/ODBC access. This can include Microsoft Access, SAP, Oracle, Excel, xBase, and SQL databases.

Fax Broadcasting
FaxFacts does fax broadcasting better than anyone else in the business. Whether you're send one fax, or thousands, rest assured that you will get the same customization features and high quality.

Graphical Coversheet
Create dazzling cover sheets using watermarks, company logos, graphics, custom fonts, text line orientations, and annotations.

Mail Merge to Fax
This feature sets fax broadcast with FaxFacts apart form the rest. The secret is in our patented data encoding font.


Unlike OCR mail merge solutions, our solution has 100% accuracy. Then you use your favorite database and the mail merge feature of your word processor to create customized faxes.

Enterprise Extensions
Extends the functionality of the Outlook/Exchange Client enabling you to send and receive faxes using the FaxFacts Fax Server. Also included is a HTML-to-Fax converter.

Fax Mail
Fax Mail allows a service bureau or corporate user to allocate individual incoming telephone numbers to mailbox users, which they publish as their normal fax number.

We patented this - retrieve documents via a phone call with IVR Support.

This architecture was designed with programmers in mind with simple straight forward interfaces into the Engine. The process of sending and receiving messages can be easily integrated into your messaging flow.

Most systems are completely boardless - but we do support legacy hardware too.

More Features

  • Route faxes into ANY e-mail inbox -
    Conversion to PDF, TIF, GIF, JPG, or a custom formatted e-mails
  • Compatiable with any email client
  • Inbound Routing via DID, DTMF, OCR (Requires licensing patent #54614880), ANI, CSID, etc.
  • SMTP E-Mail to Fax - Fax from any e-mail account with
  • Load Balancing across unlimited servers (that means unlimited capacity)
  • Intelligent Fax Retry - Ability to only resend pages that failed
  • Exchange Fax Server Connector

Enterprise solutions call for enterprise class platforms

FaxFacts is usually installed without boards (in a Fax Over IP environment). With the scalable architecture you can start with a single port then add a virtually unlimited number, so you will never outgrow your system. Check out system requirements here: System Requirements

Frequently Asked Questions

What are the benefits of using a fax server over a fax machine?

  • For companies that fax more than five or six pages per hour, on average, the dollar savings in terms of employee and phone time saved are tremendous. Faxing documents with FaxFacts is significantly faster than using a manual fax machine because the phone connections are more reliable, FaxFacts can direct the transmission to a free phone line, and the queue system will automatically fax the entire document according to the priority the sender assigns it.
  • Fax capability at workstations eliminates trips to the fax machine, manually feeding pages, and re-sending failures.
  • A Status utility tracks faxes to tell you if faxes complete or fail so you don't have to call and say "Did you get it?"
  • Faxes can also be routed to individual mailboxes and users alerted that faxes are waiting
  • Sending one document to a large number of people can be done quickly from a workstation.

What makes FaxFacts the best fax server on the market?

  • The system is open, inviting customization. Users can tweak the program to meet individual needs.
  • FaxFacts Server was designed as a team player in terms of integrating with existing systems. It can run in virtualized servers, cloud or on-prem. It allows for unlimited expansion and capacity. We have systems utilizing thousands of lines.
  • Features like desktop faxing, Fax to email, Graphical Cover Sheets, Fax Status (Tracking), and Broadcast address nearly every faxing need that arises.
  • Our patented Mail Merge to Fax module is one of the most exciting options. Other products on the market offer bulk faxing, but Copia's Mail Merge to Fax launches "fax merges" from any word processing program that supports mail merge.

Contact Sales for more information at 800.689.8898 or click here to request a quote.



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